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Old 03-31-2020, 03:56 PM   #1
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Newmar Owners Club
Join Date: Aug 2015
Location: Manalapan NJ
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Still first class service !

Had an appointment to the mothership for April 13, after discussing with DW a possible push back to June or July she decided ( lol ) i should call Newmar.

So i being trained well called, was told will take about a week for a call back 100s of coach owners are doing the same.

Half hour latter Katlien calls set for June 24. Original call he estimated Sept or october.

First class service in my own humble opinions...
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Old 03-31-2020, 04:13 PM   #2
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Very commendable I would say. Considering the situation.

However I would be prepared for all non essential business to be closed.

Here in Nova Scotia all non essential businesses are closed. one was in fact fined today for staying open $7500. Per day.
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Old 03-31-2020, 04:43 PM   #3
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Newmar Owners Club
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Number 1 reason as you stated .

We figure it’s not an emergency just needed an adjustment on 2 slides.

Let this craziness blow over, we made the April appointment in Dec or Nov .
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Old 04-01-2020, 07:42 AM   #4
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Newmar Owners Club
Mid Atlantic Campers
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Join Date: Oct 2018
Location: Rockville, Va.
Posts: 294
Contacted the Canyon Star Rep, Bruce Bordner, reference a couple of warranty issues. He emailed me back with information I needed; and I then contacted Newmar Service to set up an appointment for August 2nd-4th. They were very accommodating, and the appointment is set!
Thanks Newmar Service!
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