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Old 03-31-2020, 03:56 PM   #1
Senior Member
Chief Alen's Avatar
Newmar Owners Club
Join Date: Aug 2015
Location: Manalapan NJ
Posts: 460
Still first class service !

Had an appointment to the mothership for April 13, after discussing with DW a possible push back to June or July she decided ( lol ) i should call Newmar.

So i being trained well called, was told will take about a week for a call back 100s of coach owners are doing the same.

Half hour latter Katlien calls set for June 24. Original call he estimated Sept or october.

First class service in my own humble opinions...

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Old 03-31-2020, 04:13 PM   #2
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Xmcdog's Avatar
Join Date: Dec 2019
Location: Nova Scotia
Posts: 540
Very commendable I would say. Considering the situation.

However I would be prepared for all non essential business to be closed.

Here in Nova Scotia all non essential businesses are closed. one was in fact fined today for staying open $7500. Per day.

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Old 03-31-2020, 04:43 PM   #3
Senior Member
Chief Alen's Avatar
Newmar Owners Club
Join Date: Aug 2015
Location: Manalapan NJ
Posts: 460
Number 1 reason as you stated .

We figure it’s not an emergency just needed an adjustment on 2 slides.

Let this craziness blow over, we made the April appointment in Dec or Nov .
2018 Newmar Ventana le 4002 .NKK 22567
2015 Unlimited Sahara hardtop/soft top.
Be good,be happy, tomorrow is promised to no man!
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Old 04-01-2020, 07:42 AM   #4
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Jabber Jaw's Avatar
Newmar Owners Club
Mid Atlantic Campers
Ford Super Duty Owner
Join Date: Oct 2018
Location: Rockville, Va.
Posts: 294
Contacted the Canyon Star Rep, Bruce Bordner, reference a couple of warranty issues. He emailed me back with information I needed; and I then contacted Newmar Service to set up an appointment for August 2nd-4th. They were very accommodating, and the appointment is set!
Thanks Newmar Service!
Al & Mare, Rockville Va.
2020 Newmar Canyon Star 3710
2017 GMC Terrain(toad) 2017 Colorado ZR2(toad too)
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