We have a 18 LA with the same HWH step system. I would say it is one of the 2 sensors on the bottom step. They are the same sensors and when they touch an item the stop the step from going out father. Need to take bottom cover off and you can disconnect the two sensors and the step will full extend. The problem is with the sensors disconnected if the step touch something it isn't going to stop. Will need to be careful when disconnected. Can safe about 50$ by buying sensors from HWH. Would recommend replacing both. Newmar says there is a switch by the front door that you can push and then the step will go out all the way. Be cautious when under step so that they don't operate when working on them. Newmar Man
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Tom/Teri 16031 NKK 117995 FMCA
18 London Aire 4531 Spartan K-3 605
97-04 LA 04-18 Essex 2018 London Aire
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