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08-21-2016, 05:41 PM
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#1
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Junior Member
Join Date: Feb 2014
Posts: 17
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Towing a Dutch Star
We had an overheating issue recently and used CoachNet to call a towing service. The tow driver looked at our coach and said that it was not towable because it has IFS and was too low. After the coach cooled down we were able to drive to a nearby repair shop so that towing was not needed.
This concerns me very much. Has anyone else had a similar experience? We really like our coach and it drives really well but I don't want to get into a situation I can't get out of. Thank you in advance for any ideas!
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2004 Dutch Star 3812
Freightliner, Cat C-7 330 hp
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08-21-2016, 05:51 PM
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#2
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Senior Member
Country Coach Owners Club Solo Rvers Club iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,725
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You need a different tow driver. Both our 40' '02 DSDP and present 45' Magna are IFS and both have been towed. The Magna sits lower and weighs about 15,000#'s more.
__________________
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA,
RV'ing since 1957, NRA Benefactor Life, towing '21 Jeep JLU Rubicon Ecodiesel
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08-21-2016, 05:53 PM
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#3
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Senior Member
Join Date: Jun 2012
Location: AB
Posts: 7,587
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You needed a better tow truck operator. What kind of rig did he have? If it was a flat deck, yes, you could not get on a ramp. Require a rig that can raise the front end.
I just had this issue recently. Me and the tow company had a discussion. 
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2019 Unity LTV CB, pushed by a 2013 Honda CRV, BlueOx Baseplate, Aventa Bar & Patriot Brake
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08-21-2016, 06:10 PM
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#4
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Senior Member
Winnebago Owners Club Freightliner Owners Club
Join Date: Dec 2000
Location: On the Road
Posts: 604
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Definitely a different tow driver. Did you tell CoachNet that you had an IFS? I have been towed 3 times and must be towed by lifting the front end by the tires. I'll try to get a picture of the lift. The tires fit in the C or actually 3 sided square shaped C and then lifted off the ground. A picture would be better than my feeble description. I have IRS and low body parts.
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Jerry J.
2008 Winnebago Vectra 40TD
2007 Honda CRV
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08-21-2016, 06:19 PM
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#5
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Senior Member
Join Date: Nov 2005
Posts: 7,400
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Also note that if you are going to be towed any distance--the drive shaft has to be disconnected so output shaft of Allison tranny doesn't turn--no fluid circulated to lube the output shaft, if the motor isn't running. And air pressure for service brakes and parking brake needs to be supplied to coach. Then tow away......
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Old Scout
2015 IH45 Foretravel
2003 Alpine 40' MDTS [Sold]
New Braunfels, Texas
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08-21-2016, 06:43 PM
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#6
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Senior Member
Join Date: Nov 2007
Location: Charleston, WV
Posts: 3,469
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I would dump CoachNet because they obviously don't know what they are doing,.
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John and Mary Knight
2015 Newmar Ventana 4311 - wheelchair accessible
2015 Cadillac SRX Luxury AWD
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08-21-2016, 07:15 PM
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#7
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Senior Member
Fleetwood Owners Club Ford Super Duty Owner
Join Date: Jun 2012
Location: SoCal
Posts: 15,749
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As others have commented the tow driver was the problem. Coach-Net does not employ the tow company, they contact a local tow comoany and handle the need on your behalf. Did you call Coach-Net back and discuss with them?
__________________
Vince and Susan
2011 Tiffin Phaeton 40QTH (Cummins ISC/Freightliner)
Flat towing a modified 2005 Jeep (Rubicon Wrangler)
Previously a 2002 Fleetwood Pace Arrow 37A and a 1995 Safari Trek 2830.
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08-21-2016, 07:39 PM
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#8
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Senior Member
Winnebago Owners Club Freightliner Owners Club
Join Date: Dec 2000
Location: On the Road
Posts: 604
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IFS towing
IFS lift.
 
Towing.
 
Pictures could be better but I hope they help.
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Jerry J.
2008 Winnebago Vectra 40TD
2007 Honda CRV
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08-21-2016, 08:31 PM
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#9
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Moderator Emeritus
Newmar Owners Club
Join Date: Apr 2014
Location: Southern Indiana
Posts: 19,417
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Towing a Dutch Star
Here are a couple pics when we had to be towed. The wheel lift was assembled under the front while air bags fully deflated and low to the ground. Did not air up till we were ready to leave and wrecker had air hooked up.
Agree not a coachnet problem. That was a wrecker driver/company problem.
Steve
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Steve
2002 Newmar Mountain Aire 4095
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08-21-2016, 09:20 PM
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#10
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Senior Member
Join Date: Jun 2012
Location: AB
Posts: 7,587
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Steve, agree.
In my case, my ESP sent a guy with a tilting flat deck. After much discussion between the operator and the dispatcher, they came to realize there is no way my coach is going up on that deck.
Fortunately it stopped raining and I found the reason for my low air issue and I sent the tow truck on his way and drove to my destination.
Lesson I learned is that if I am in a position to call for a tow again, I wil know to insist on the right rig for the job.
__________________
2019 Unity LTV CB, pushed by a 2013 Honda CRV, BlueOx Baseplate, Aventa Bar & Patriot Brake
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08-21-2016, 09:41 PM
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#11
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Member
Join Date: Dec 2015
Posts: 40
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This is how you tow!
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FCO
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08-21-2016, 09:56 PM
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#12
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Junior Member
Join Date: Feb 2014
Posts: 17
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Thank you!
Thanks a million for your responses! I feel a lot better. This site provides a really good service!
__________________
2004 Dutch Star 3812
Freightliner, Cat C-7 330 hp
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08-22-2016, 07:30 AM
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#13
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Member
Join Date: Jul 2015
Location: Rochester, NH
Posts: 38
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2004 Nemar Dutch Star 41' Cummins 370
Do not feel alone, we broke down in Maryland last Tuesday night on the side of Route 100. I called Family Motors and thought it strange that I had to give all my MH info after giving Membership info. They were very accommodating and I was very specific concerning size of MH. About an hour later, up pulls a huge tow truck. The driver got out and checked and said that because of the generator being up fron, his bar would not reach the chassis.
He ended up following us to a Cummins Factory 3 miles away and a "couple of days later" we were on our way along with a $1400 bill.
Bottom line, the driver said that he needed a longer extension and I am now researching the correct tow truck for the future!
PS. Family Motors does not handle towing ext. but hands it off to a company VAS. Which will be my next call!
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08-22-2016, 10:37 PM
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#14
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Junior Member
Join Date: Aug 2015
Location: Phoenix, Arizona
Posts: 13
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Proper Towing
Flat tow whenever possible...
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Aeroman - Phx Arizona
2015 Dutch Star 4369 Special Order
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