Originally Posted by taratiffin
If you call Newmar and report a problem while in warranty will they cover it if it is after your warranty expires before you can get in to have it fixed ? Thanks
Officially, it's by the repair order date and In Service Date (purchase date) that determines time elapsed.
but if the logistics of Newmar being far and no reasonable closer repair facility that is qualified to do the warranty repair, or Newmar is scheduled busy, then the OEM should be receptive to using the date of awareness as a factor towards coverage.
I would call Newmar and express the concern and get a written statement (email / fax) that they will cover it. From what I have read about Newmar, I don't think they will have issue if the time is so close.
Just don't forget about it and let the time go beyond the agreed time.
Is the issue big or small? Do they contest that it's a warrantable defect?