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Old 09-14-2022, 03:44 PM   #1
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WiFi Ranger got me talking to myself

After reading many articles on iRV2, others available on Newgle, Quickstart for unit, User Manual from the manufacturer, etc. I have made just about no progress in setting up my 2019 Newmar included OEM dual band Ranger unit. Multiple documents that offer different instructions add to the confusion on my part.

All I want is the basic WiFi function to work. Select an available WiFi site in a camp ground, connect the Ranger to the site, and have the distance advantage of the roof top unit then broadcast that signal in my coach. Simple, simple setup. No cell desired.

Are there some "WiFi Ranger for Dummies" instructions available somewhere that have 2019 version step by specific step for those in need?

Btw, I am stuck where I can not get the Ranger unit to connect to the internet site I select. Have never got the Ranger unit to attach to any internet site I select. I get the message that I am connected to the site but the internet is not available. Help please.
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Old 09-14-2022, 06:49 PM   #2
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Quote:
Originally Posted by PeteDr View Post
After reading many articles on iRV2, others available on Newgle, Quickstart for unit, User Manual from the manufacturer, etc. I have made just about no progress in setting up my 2019 Newmar included OEM dual band Ranger unit. Multiple documents that offer different instructions add to the confusion on my part.

All I want is the basic WiFi function to work. Select an available WiFi site in a camp ground, connect the Ranger to the site, and have the distance advantage of the roof top unit then broadcast that signal in my coach. Simple, simple setup. No cell desired.

Are there some "WiFi Ranger for Dummies" instructions available somewhere that have 2019 version step by specific step for those in need?

Btw, I am stuck where I can not get the Ranger unit to connect to the internet site I select. Have never got the Ranger unit to attach to any internet site I select. I get the message that I am connected to the site but the internet is not available. Help please.
Throw it in the trash...WifiRanger is nothing but JUNK! I have had two and they were both useless..totally useless. Get a real router like Pepwave or Cradlepoint and a good data plan from AT&T or Verizon or T-Mobile and be done with the frustration of dealing with junk. There are shills here who will try to tell you that there is nothing wrong with Ranger, but that is not true. Get rid of it asap and you will be much happier.
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Old 09-14-2022, 08:57 PM   #3
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Quote:
Originally Posted by PeteDr View Post
After reading many articles on iRV2, others available on Newgle, Quickstart for unit, User Manual from the manufacturer, etc. I have made just about no progress in setting up my 2019 Newmar included OEM dual band Ranger unit. Multiple documents that offer different instructions add to the confusion on my part.

All I want is the basic WiFi function to work. Select an available WiFi site in a camp ground, connect the Ranger to the site, and have the distance advantage of the roof top unit then broadcast that signal in my coach. Simple, simple setup. No cell desired.

Are there some "WiFi Ranger for Dummies" instructions available somewhere that have 2019 version step by specific step for those in need?

Btw, I am stuck where I can not get the Ranger unit to connect to the internet site I select. Have never got the Ranger unit to attach to any internet site I select. I get the message that I am connected to the site but the internet is not available. Help please.

Well, if it says no internet available, do you know if you actually have internet on that wifi? Just because you connected to it doesn't mean you don't have to sign in or enter passwords somewhere.



Once you're in the control panel, it is pretty simple. to configure. Just use your laptop/phone/whatever to connect to the wifi and then use the internet in a browser, preferably the same one you are configuring the WFR with. You can literally ignore any other page besides the Main page in there.



Look at my screenshot and tell me where your menu differs from mine (besides the wifi names or cellular section, of course)- or take your own so I can look at it?
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Old 09-14-2022, 09:28 PM   #4
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Quote:
Originally Posted by Mark3101 View Post
Throw it in the trash...WifiRanger is nothing but JUNK! I have had two and they were both useless..totally useless. Get a real router like Pepwave or Cradlepoint and a good data plan from AT&T or Verizon or T-Mobile and be done with the frustration of dealing with junk. There are shills here who will try to tell you that there is nothing wrong with Ranger, but that is not true. Get rid of it asap and you will be much happier.
Totally agree with Mark3101. I followed down the same rabbit hole you are following. Put up with WIFIRANGER for a year. Purchased their SIM card, their data plan and did all their updates. It was so so so frustrating. I would spend 45 minutes to try to get WiFi in the coach. Sometimes it would work but most times it would not.

Dumped it and went with the Pepwave router with both Verizon and T Mobile data plans. Now I always have WiFi in the coach. It is just like at home. All TV,s, phones, printers and computers stay connected. We stream Netflix and Prime no buffering good clean HD signal.

If you are not a techie contact Internet On The Go.
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Old 09-14-2022, 09:45 PM   #5
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WiFi Ranger

Save yourself the frustration and give it up for a mobile hotspot.
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Old 09-15-2022, 05:16 AM   #6
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Quote:
Originally Posted by Mark3101 View Post
Throw it in the trash...WifiRanger is nothing but JUNK! I have had two and they were both useless..totally useless. Get a real router like Pepwave or Cradlepoint and a good data plan from AT&T or Verizon or T-Mobile and be done with the frustration of dealing with junk. There are shills here who will try to tell you that there is nothing wrong with Ranger, but that is not true. Get rid of it asap and you will be much happier.
I could not agree more! I got frustrated with my Wi-Fi Ranger working as advertised and installed a Pepwave last year. I actually ripped out the Wi-Fi Ranger last weekend and permanently installed it in the trash. I am very happy with my Pepwave.
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Old 09-15-2022, 09:27 AM   #7
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Quote:
Originally Posted by PeteDr View Post

Are there some "WiFi Ranger for Dummies" instructions available somewhere that have 2019 version step by specific step for those in need?

Btw, I am stuck where I can not get the Ranger unit to connect to the internet site I select. Have never got the Ranger unit to attach to any internet site I select. I get the message that I am connected to the site but the internet is not available. Help please.
Using a Ranger to connect to a WiFi source and then to the internet is a 3-step process:

1. First connect to the Ranger's WiFi.
2. Access the Ranger's on-screen control panel
3. Use the control panel to connect to the desired WiFi connection.

The comprehensive user guide is located here: https://wifiranger.com/wp-content/up...Manual-b12.pdf

If you would like assistance with your Ranger system, you can PM me with the Ranger's 6-digit ID number or you can open a support ticket on WiFiRanger.com.
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Old 09-15-2022, 11:21 AM   #8
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Don't worry, you are not alone. I finally yanked it out of my 2019 London Aire and replaced it with a Pepwave. Although there are still times I talk to myself it not as much as when I had the WiFi Ranger
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Old 09-15-2022, 12:26 PM   #9
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Time for an OP update.

My environment is the coach next to the house in the driveway, with the parallel wall being solid brick, except for garage doors near the coach rear. There are two different WiFi routers behind that wall near the front and rear corners inside. Long story short Ranger was having a problem with the two wifi routers so close. Do not know why, but I turned off the front router and presto Ranger became unconfused.

I now have Ranger connecting to the rear N house wifi, rebroadcasting in the coach, with my laptop in my house office receiving good signal and on line.

This is where I usually get in trouble. I have met my stated goal, at least in this test configuration. I have tried to register with Ranger but it insist there is an error and that I should read some message that does not exist. Gave up on that. Thus I get "you must register to download updates" Having read a few horror stories about attempted software (microcode) updates, I am going to pass on this also.

I am getting the definite impression that what I received from Newmar is a small subset of the retail offering, but the documents and screens are inclusive of the retail detail. Lots of opportunity for future problems if I keep messing with it. Also, Ranger states they do not offer an upgrade path for the OEM offering Newmar provided. From a business perspective this makes no sense to me. They are just telling their OEM customers to scan the entire market for any additional functions they seek.

Thus, I am declaring success, at least for my original goal, and moving on to the remote test phase. Will next go find somewhere with a public access wifi that I can fit in, and do a real world test.

Thanks to all for their help, suggestions, and opinions.
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Old 09-15-2022, 12:51 PM   #10
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This is where I usually get in trouble. I have met my stated goal, at least in this test configuration. I have tried to register with Ranger but it insist there is an error and that I should read some message that does not exist. Gave up on that. Thus I get "you must register to download updates" Having read a few horror stories about attempted software (microcode) updates, I am going to pass on this also.

I am getting the definite impression that what I received from Newmar is a small subset of the retail offering, but the documents and screens are inclusive of the retail detail. Lots of opportunity for future problems if I keep messing with it. Also, Ranger states they do not offer an upgrade path for the OEM offering Newmar provided. From a business perspective this makes no sense to me. They are just telling their OEM customers to scan the entire market for any additional functions they seek.
Assuming you are trying to register using the Register tab of the Ranger's control panel, I apologize that the error you are receiving is due to a bug in some older firmware versions. Fortunately, you can get around the problem by removing all information from the Register screen EXCEPT for your name and email address. You should be able to register without a problem if you do that.

As for having read of problems with respect to upgrading firmware, I strongly urge you to update to the latest 7.1.0b12 version. There are significant improvements and bug fixes to be had. If you make sure that you are connected to a stable internet source while you upgrade, there should be no reason to have problems.

As for your Ranger having no upgrade path, your rooftop Denali is the "middle" product in our lineup of rooftop routers. It is exceeded in capability only by our Everest model router which offers both 2.4 GHz and 5.8 GHz WiFi. Although there's no direct upgrade path from your Denali to an Everest, it would not be all that difficult for an RV technician to upgrade yours to an Everest if that was what you wanted to do.

If there are other issues you would like to discuss, please feel free to post them in this thread or PM me directly with them.
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Old 09-15-2022, 01:30 PM   #11
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docj

Tried the first name, last name, email only, and still get error.

I am clicking on the Save Changes button after that.

My Firmware Level: rc3, 7.0.8rc3

Thanks, Advice please
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Old 09-15-2022, 01:34 PM   #12
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As others have noted, these things are fairly buggy. When they do work, they're slow and have a tendency to disconnect. You can get a better quality unit from Amazon for less than buying a new ranger product. We get better throughput and more uptime from a unit we bought off Amazon for less than $100 than we ever got out of our 3 ranger products. No roof needed. It sits in our kitchen. We bought some extended antennae for it and have never found the need for them.
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Old 09-15-2022, 02:58 PM   #13
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Can anyone tell me which pepwave router works the best?
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Old 09-15-2022, 04:09 PM   #14
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Can anyone tell me which pepwave router works the best?
Max BR1 5G is what we have and it works great... night and day difference in stability from the WFR... I had to reboot the Spruce/Denali quite often... in the last six months I have never had to reboot the peplink router..

https://www.peplink.com/products/max-br1-pro-5g/
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