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09-24-2019, 08:36 AM
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#477
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Senior Member
Winnebago Owners Club
Join Date: Mar 2014
Posts: 14,891
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Not sure about Newmar Tech support but WGO Tech support is exceptional. Our coach is well out of warranty and I still contact support with questions. They are prompt and informative. I would even call their support enthusiastic!
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Gordon and Janet
Tour 42QD/InTech Stacker
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09-24-2019, 09:20 AM
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#478
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Senior Member
Join Date: Feb 2016
Location: Grand Rapids, MI
Posts: 189
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What happened at the Hoots Rally?
I believe there were a number of Newmar execs at the Hoots Rally last week. Any interesting perspectives from the rally to share with us about the merger?
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09-24-2019, 03:07 PM
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#479
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Senior Member
Join Date: Jan 2017
Posts: 7,494
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Quote:
Originally Posted by Gordon Dewald
Not sure about Newmar Tech support but WGO Tech support is exceptional. Our coach is well out of warranty and I still contact support with questions. They are prompt and informative. I would even call their support enthusiastic!
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Winnebago phone support is very good.
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2008 Phoenix Cruiser 3100
2012 Jeep Wrangler Sahara JKU.
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09-24-2019, 03:33 PM
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#480
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Senior Member
Join Date: Sep 2016
Location: Sarasota, FL
Posts: 5,228
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Quote:
Originally Posted by Gordon Dewald
Not sure about Newmar Tech support but WGO Tech support is exceptional. Our coach is well out of warranty and I still contact support with questions. They are prompt and informative. I would even call their support enthusiastic!
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I can assure you that Newmars TS is exceptional too - one of the guys that gives you quotes has been there 49 years. Any problem I have is because my coach is so old that they really didn't keep all the records that they do now plus they keep parts for only 20 years.
I just had a bunch of work done there by a tech that has been there 30 years and there were like 6 other techs there that all conferred together on how to fix some of the things on my coach. Outstanding TS and CS. I think some of the complaints come from that so many people are deciding to bring their coach to the mothership for annual service and warranty work. This requires an appt because they have only 52 working bays (I think they have more but some are holding long term coaches, like mine that had to wait 6 weeks for a new windshield) in the Service Center and they sell a lot of coaches. Maybe they need to expand that to 100 bays?
As far as CS and TS goes, I guess there won't be a lot of things to fix on our side.
__________________
Rick and Larrie Dee
1997 40' Newmar London Aire DP CTA 8.3 (Mechanical) 325 Spartan MM
Bringing her back to her glory.
'08 Jeep GC Overland.
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09-24-2019, 03:49 PM
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#481
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Senior Member
Join Date: Oct 2018
Location: Glendora, CA
Posts: 1,343
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Brett Davis, CEO of National Indoor RV Center, is pretty dry/monotonous speaker but has some pearls, so listen through. His knowledge and articulation of finances and investments is evident and brings a solid, and refreshing, perspective.
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Steve & Janice
2015 Newell 2020P
2017 Ford F-150 Raptor TOAD with RoadMaster Nighthawk & AirForce1 Braking
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09-24-2019, 05:22 PM
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#482
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Senior Member
Ford Super Duty Owner
Join Date: Oct 2011
Location: Diamond Bar, CA
Posts: 757
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Quote:
Originally Posted by NealC
Will Winnie dealerships be able to sell Newmar? Does this expand the seller market?
I'm not concerned about buying a Newmar, it will always be a Newmar. The most vulnerable period in my opinion is the builds between the day this was announced and 6 months forward. Imagine the sentiment of this thread among the workers who feel abandoned, unknowns, etc. Do they not care as much in the work now?
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How long until the nearest Camping World is the place to get any Newmar motorhome and get it serviced?
I think there will be more mouths to feed after the conglomerate takeover: the payment to the Millers has to be repaid from future revenue, WBO's board, exec, mgrs will be wanting more of the future revenue to go into thier pockets too. In the meantime the Newmar mgmt and workers will still need to be feed too.
Then greed will popup when the WBO of doing things means Newmar had been spending too much on quality wood, woodwork, insulation, wall building, customer changes and specials on orders, electronics, customer service, etc. and cost cutting is relied on to increase the margin.
I have not heard that Newmar's big problem was too many customers wanting to buy a motorhome and not enough of them to satisfy the demand. If so the owner of a newly delivered coach would be able to resell it right away for a hig profit. So WBO may not be able to increase revenue via lots more sales.
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2012 Bay Star 2901, 2 ACs, 5.5KW Onan, 765W solar & Outback FM-60, 800 AH Lifeline AGMs & Magnum MS2812 + AGS + BMK, Koni FSDs, Safe-T-Plus, Super Steer Rear Track Bar, MCD Duo shades w/powered cockpit, remodeled galley, Sumo springs and 2008 Tacoma 4x4 toad.
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09-24-2019, 06:01 PM
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#483
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Senior Member
Join Date: Jun 2015
Location: Chicago Area
Posts: 635
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Quote:
Originally Posted by joes2901
How long until the nearest Camping World is the place to get any Newmar motorhome and get it serviced?
I think there will be more mouths to feed after the conglomerate takeover: the payment to the Millers has to be repaid from future revenue, WBO's board, exec, mgrs will be wanting more of the future revenue to go into thier pockets too. In the meantime the Newmar mgmt and workers will still need to be feed too.
Then greed will popup when the WBO of doing things means Newmar had been spending too much on quality wood, woodwork, insulation, wall building, customer changes and specials on orders, electronics, customer service, etc. and cost cutting is relied on to increase the margin.
I have not heard that Newmar's big problem was too many customers wanting to buy a motorhome and not enough of them to satisfy the demand. If so the owner of a newly delivered coach would be able to resell it right away for a hig profit. So WBO may not be able to increase revenue via lots more sales.
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I don't see Newmar ever being at Camping world. WBO just increased top line revenue by 660 million a year and they did it overnight.
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09-24-2019, 06:46 PM
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#484
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Senior Member
Country Coach Owners Club
Join Date: Jul 2011
Posts: 828
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I agree They just increased revenue and bottom line. They did it by purchasing a RV company that built and services better coaches than them and has a better channel to market. Winnebago doesn’t want to screw this up and will want to learn how to be better.
This all said there is only one characteristic in people that destroys success and that is EGO! Time will tell what kind of leadership the board and executives of Winnebago are made of.
__________________
Gwen & Curtis Nikel
2009 CC Affinity
2015 Dodge RAM Ecodiesel 1500 Toad
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09-24-2019, 07:41 PM
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#485
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Senior Member
Join Date: Jul 2018
Posts: 4,925
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Quote:
Originally Posted by CaptainGizmo
Brett Davis, CEO of National Indoor RV Center, is pretty dry/monotonous speaker but has some pearls, so listen through. His knowledge and articulation of finances and investments is evident and brings a solid, and refreshing, perspective.
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Preach it, Brother Davis! This, ladies and gentlemen, is a proper capitalist explanation of what happened. There's no evil, no shame, no ill intent - it made sense for the buyer and seller. That Matt Miller remains with Newmar and reports directly to the WGO president will help insure that the direction of Newmar remains clear, customer focused, and profitable.
Mr Davis is successful because he can separate business from emotions. There might be a lesson there, just sayin'.
__________________
2005 Four Winds Majestic 23A
“To the world you may be one person; but to one person you may be the world.” - Dr Suess
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09-24-2019, 08:28 PM
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#486
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Senior Member
Join Date: Aug 2015
Posts: 856
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Quote:
Originally Posted by Filthy-Beast
I don't see Newmar ever being at Camping world. WBO just increased top line revenue by 660 million a year and they did it overnight.
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Uhh. Camping World in Ashland Va. Has been selling Newmar for Years.
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09-24-2019, 08:30 PM
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#487
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Senior Member
Newmar Owners Club
Join Date: Oct 2009
Posts: 10,310
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OK......I am a thread killer.......especially ones that don't exercise my brain ........been holding back.......but........the time has come........enough........My Lord........there will always be something to spend our money on.........
"unleash the Beast ".........Its dead ........done.......move on........sell.......forget............."Live".... .its just a vacation !
And a short one..........be Happy !
Its DEAD.....quit beating it........
__________________
2012 Essex 4544 2011 Jeep JK, M&G Braking, 2014 MTI 27' Hog Hauler, Wireless brake control, 2006 Ultra & 1989 Springer, 2003 Harley-Davidson
FLHR Road King Anniversary
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09-25-2019, 07:19 AM
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#488
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Senior Member
Newmar Owners Club
Join Date: Jul 2011
Posts: 3,480
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Kill this one and another will rise.
__________________
2021 DSDP 4326 Freightliner
2023 Winnebago ERA 70A
2005 KSDP 3910 Spartan
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09-25-2019, 07:43 AM
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#489
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Senior Member
Join Date: Nov 2014
Posts: 1,150
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Quote:
Originally Posted by Filthy-Beast
I don't see Newmar ever being at Camping world. WBO just increased top line revenue by 660 million a year and they did it overnight.
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Check out Tom Johnson Camping in Marion, NC. Looks like Camping World selling Newmars to me.
__________________
Zeb and Teena (In my heart)
2005 Mandalay, 2013 Ford Edge
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09-25-2019, 08:07 AM
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#490
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Senior Member
Newmar Owners Club Tiffin Owners Club Workhorse Chassis Owner
Join Date: Jan 2015
Location: Byhalia, MS
Posts: 3,368
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jt
__________________
2019 Tiffin Phaeton 40IH
2005 Newmar Kountry Star Gas (Sold)
2022 JL Wrangler 4xe or 2017 Harley Ultra in tow
JT, Em & the boys, Kong & Baxter (rescued grey tabbies)
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