Main slide went out crooked. Now it is stuck

[Astasoftride]

So I managed to get in touch with HWH. I got a RGA (Return Goods Authorization) number. I sent the three cylinders in for repair. Both slide cylinders and the sync cylinder.

Shipped 1/7/23

received back at the house 1/20/23

Billed by HWH $365

It will be a few weeks before I have time to reassemble.

[azpete]

as hwh is able to secure more workers, the wait time is diminishing.
the cost of repair is always low, especially with a one year warranty on the repaired part.
i have remaned parts done all the time, so i know what you guys go thru. i dont ask for or receive special treatment.

[Top Sergeant]

I want to thank you for making yourself available and providing critical information to resolve getting my slide back in and having the rams rebuilt. I have it back together and working thanks to you sir.

[Astasoftride]

Originally Posted by azpete

as hwh is able to secure more workers, the wait time is diminishing.
the cost of repair is always low, especially with a one year warranty on the repaired part.
i have remaned parts done all the time, so i know what you guys go thru. i dont ask for or receive special treatment.

AZPete - PM sent

thanks

[Astasoftride]

Does anyone who replaced all of their main slide cylinders have any helpful advice?

thanks

Mike