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Old 01-24-2023, 08:20 PM   #15
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Partial Update

So I managed to get in touch with HWH. I got a RGA (Return Goods Authorization) number. I sent the three cylinders in for repair. Both slide cylinders and the sync cylinder.

Shipped 1/7/23

received back at the house 1/20/23

Billed by HWH $365

It will be a few weeks before I have time to reassemble.
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Old 01-25-2023, 08:51 AM   #16
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as hwh is able to secure more workers, the wait time is diminishing.
the cost of repair is always low, especially with a one year warranty on the repaired part.
i have remaned parts done all the time, so i know what you guys go thru. i dont ask for or receive special treatment.
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Old 01-25-2023, 09:18 AM   #17
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I want to thank you for making yourself available and providing critical information to resolve getting my slide back in and having the rams rebuilt. I have it back together and working thanks to you sir.
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Old 01-30-2023, 05:47 PM   #18
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Quote:
Originally Posted by azpete View Post
as hwh is able to secure more workers, the wait time is diminishing.
the cost of repair is always low, especially with a one year warranty on the repaired part.
i have remaned parts done all the time, so i know what you guys go thru. i dont ask for or receive special treatment.
AZPete - PM sent

thanks
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Old 02-01-2023, 05:54 PM   #19
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Does anyone who replaced all of their main slide cylinders have any helpful advice?

thanks

Mike
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