We purchased our 2004 Tropi-cal Heritage 396. We got it about a year ago. The coach had only 33,000 miles on it but had set in AZ for sometime, we got it from someone who got it from an auction there. We did alot of searches on line to get alot of the manuals for various equipment in the coach. The coach came with new tires, all new batteries, and a new windshield. So we did alot of updates by fixing this and that's. We put in LCD TVs in the front room and the bedroom, updated the dish to HD so we had to update the electronics to support that. We are not new to the motorhome world so we went after the major things that make life better and easier. We still have several things to work on. But we have already made 3 large trips with the coach and loved every minute of them. This forum has already helped me with 3 problems that I need to tackle. So we are here to learn and hopefully pass on things we have done.