Power awning problem

[nanc1860clif]

Have a 2006 National Dolphin with Weather Propower awning. Awning will not extend. Thinking that I had lost power to motor used a volt meter and found the power source to be live, had 12+ volts. Which caused motor to remain in retract mode. I have replaced control box, replaced all switches and checked that the motor is good. Still have the same problem after these steps, any idea where to look now.

[clifford j]

Power awnings extend and retract by reversing the power polarity to the motor. Seems strange you replaced all the components and the awning won't function properly.

CLIFFORD

[dlduck]

I had the same issue and found that I had neglected to properly lubricate all of the moving parts of my awning. I first managed to manually pull the awning out enough to lubricate parts of the arms, and then this allowed the awning to fully extend. Then I was able to finish lubricating everything else. Since then, it has been working fine.
Dave