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Old 07-01-2012, 04:45 PM   #1
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Steps Quit

We have an 06 Surfside 34D and out of the blue the Kwikee steps won't deploy. We left a campground this afternoon and about an hour later stopped for fuel and the steps did not go out. I have tried, making sure the switch did not get into the wrong position, the fuses in the electric panel, and a quick check for loose or unhooked wire to the motor. (Although getting under there was a challenge I think I checked everything). Makes no difference if the engine is running - just in case there was something there. I also plugged in to shore power, and started the generator. (Which was running from the campground to the gas station due to hot weather).
Is there something else I can check before crying uncle and calling the RV guys tomorrow?
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Old 07-01-2012, 04:58 PM   #2
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Clean the grounds.
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Old 07-01-2012, 04:59 PM   #3
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Did you look on the door for the magnet if it's not there they won't go out. You can take any magnet and use to put them out then shut off so they will stay out when parked.
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Old 07-01-2012, 05:16 PM   #4
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Steps Quit

Have played with the door fran magnets for last two month trip. Orderd and just replaced them. Steps work great. Try twisting the magnet, or hold another magnet against the fram magnet. This has wires, where the dor magnet is only a magnet. Good luch.
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Old 07-01-2012, 07:03 PM   #5
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our steps started having a mind of their own,so I bought a window switch for $5.00 and some wire and by-passed the controller so now they go in and out when I want them to.
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Old 07-01-2012, 07:33 PM   #6
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Spent a little time playing with the magnets and so far nothing happened. I will try cleaning the grounds tomorrow.
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Old 07-01-2012, 07:40 PM   #7
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Quote:
Originally Posted by demoon
Spent a little time playing with the magnets and so far nothing happened. I will try cleaning the grounds tomorrow.
This happened to me too. I still haven't had a chance to get back to the rig but, some suggestions I was given was to lubricate the moving parts. Another said to disconnect the motor arm from the steps work the steps back and forth and see if it works after that.
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Old 07-01-2012, 07:43 PM   #8
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Just recently had the same problem. The last thing I did after doing all the trouble shooting that was possible was I removed the stair motor from the gear box it was only 3 bolts. Then I hooked up a couple of wires to the chassis batteries and tested the motor. My motor worked, so I cleaned the motor and gear box real good and then greased the gear box and reassembled the motor to the gear box and behold it worked fine. Good luck
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Old 07-01-2012, 08:50 PM   #9
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Kwikee Owner's Manual #888 may have the troubleshooting instructions to help you to figure out which component is creating the problem. It can be downloaded from the Kwikee site as part number 1422279. I gather it is applicable to most of the steps for the last several years.

Guess how I got this reference? (hint: I'm not going anywhere until I can get mine to first retract and then operate normally.)

Good luck.
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Old 07-02-2012, 09:35 AM   #10
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We have '98 Tradewind and the steps stpopped working. Checked the stairs peration using a seperate 12 volt battery all was well. The problem was the 12 volt distribution panel battery voltage coming in 10.8 volts going to the stairs which will not operate under 12 V. Ran a wire from the batteries through 30 Amp breaker to the wire to the stairs. Voila they work fine
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