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Old 09-19-2021, 11:22 PM   #1
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2016 Phaeton, entry doors won't work with key fob!

MOST of the time entry locks won't work except with keys! Replaced key fob battery...no luck with new battery; totally intermittent operation. ANY IDEAS!
Obviously not a fuse somewhere or would NEVER work!
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Old 09-20-2021, 04:16 AM   #2
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The module is usually in the front storage compartment on the passenger side if you look up. There is a black wire coming out of it which is the antenna. It is usually coiled up and needs to be straightened out. The location of the keyless module may have changed but that is where it is on my Allegro Bus

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Old 09-20-2021, 05:09 AM   #3
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Quote:
Originally Posted by rvchek View Post
MOST of the time entry locks won't work except with keys! Replaced key fob battery...no luck with new battery; totally intermittent operation. ANY IDEAS!
Obviously not a fuse somewhere or would NEVER work!
First off, a belated Welcome to IRV2!

Look inside the hinge side of the door frame and door. There is a plastic fitting on both sides with spring loaded brass contacts. Use a piece of fine sandpaper and clean the contacts. Those carry the power to the lock solenoid in the door and are the most common problem with intermittent lock working.
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Old 09-20-2021, 06:14 AM   #4
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Not sure if your mechanism is same ..... exposed brass contacts on jamb or door can retract or loosen with time travel / bumps, enough to lose contact. Door & jamb contacts are spring loaded, need to make positive contact. Examine (usually 4 brass contacts) to see if all are about equal distance projecting out from jamb or door.

If not, try unscrewing the contact holder (2 small screws in holder, frame & or door side); don't let anything fall back inside into opening. The holder is attached to wiring; check if wiring good in place. One brass plunger may have loosened & retracted. Adjust to protrude a little further out; has two small nuts on the wiring side, to fix protruding distance. All 4 brass buttons should look the same when holder is reinstalled.

When remote FOB door lock does not work, usually have to do this once in a while (also check FOB battery is good). The contacts come loose & retract with travel bumps, etc. Do not over tighten.
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Old 09-21-2021, 06:49 AM   #5
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I had to clean the inside lock mechanism. Took the access panel off, took apart the mechanism, cleaned it up, put it back together, & lubed it.

This was after I first followed the other suggestions. Verify you have power to the door, then power to the mechanism - every time (test several times).
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Old 09-21-2021, 07:39 AM   #6
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The door needs power to operate the locks. Post #4 is correct. You have two contacts which need to be cleaned (they are copper or brass colored) on both the post and the door. Coat them lightly with dielectric grease when you are finished cleaning.

The push button switch actually controls your step deployment. Unless you are having problems in that area, I would just make sure the screws are tight.
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