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Old 07-24-2021, 05:41 PM   #1
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2022 Phaeton 37BH

Hi folks. New to the forum. Our coach entered production 6/16. They keep telling us we will let you know in a week if your coach is missing something. Anybody know if they have caught up with all the supply chain issues? Anyone take delivery of a Phaeton recently? Super stoked to get on the road behind the wheel of this baby. Thanks. Tom
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Old 07-24-2021, 07:34 PM   #2
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We just got back from Red Bay Service a few days ago. Bad News... still shortages and probably 200 new units waiting for parts. Good News... parts are continuing to come it and new units are shipping. Seems like furniture is one of the main issues, so it will depend on the items needed for your MH.
On the service side, we could not be happier by how we were treated and the quality work we received. Absolutely First Rate!
Best of luck with your new Phaeton!
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Old 07-25-2021, 07:55 AM   #3
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Hi Laserchrome. Thx for the update. We will see tomorrow. Been following our coach for months so not surprised. Glad your service experience was a good one. TR
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Old 07-25-2021, 07:26 PM   #4
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37BH

Quote:
Originally Posted by LLTRLR View Post
Hi folks. New to the forum. Our coach entered production 6/16. They keep telling us we will let you know in a week if your coach is missing something. Anybody know if they have caught up with all the supply chain issues? Anyone take delivery of a Phaeton recently? Super stoked to get on the road behind the wheel of this baby. Thanks. Tom
I called Davis last week and they told us our ETA is August 26th. Do you call someone at Tiffin to get updates? Since we canít tour the factory, it would be really cool to get pictures of our unit in production. Anyone have ideas? Thanks, Jeff
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Old 07-25-2021, 09:50 PM   #5
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Talking

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I called Davis last week and they told us our ETA is August 26th. Do you call someone at Tiffin to get updates? Since we canít tour the factory, it would be really cool to get pictures of our unit in production. Anyone have ideas? Thanks, Jeff

Yes you can. Her name is Effie Johnson.
256-356-8661 Ext. 2202

She is great. If you get her vm, give her your order # name and model and she can tell you whatís up with your coach. Iím reaching out tomorrow to see if my Phaeton is missing anything.
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Old 07-25-2021, 10:27 PM   #6
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Yes you can. Her name is Effie Johnson.
256-356-8661 Ext. 2202

She is great. If you get her vm, give her your order # name and model and she can tell you whatís up with your coach. Iím reaching out tomorrow to see if my Phaeton is missing anything.
LLTRLR

Thank you so much!! Iím making the call in the morning too!!
Good luck,
Jeff
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Old 07-26-2021, 06:59 PM   #7
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Hey Jeff. How did it go?
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Old 07-27-2021, 05:55 AM   #8
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Hey Jeff. How did it go?
I got VM, but left a message. Iím hoping for a call back today. How about you? Did you speak with Effie? Is you delivery date holding?

Jeff
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Old 07-27-2021, 08:32 AM   #9
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Iím lucky

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I got VM, but left a message. Iím hoping for a call back today. How about you? Did you speak with Effie? Is you delivery date holding?

Jeff
Hi Jeff, I just heard back this am. My unit is done and will be parked Thursday and headed for dispatch. So excited. Good luck.
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Old 07-27-2021, 08:47 PM   #10
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Hi Jeff, I just heard back this am. My unit is done and will be parked Thursday and headed for dispatch. So excited. Good luck.
Fantastic! We are about a month behind you. I talked with Effie today and our 37 BH will be going to the paint shop shortly. Our approximate ETA is August 26. Like you, we cannot wait!
You will have to post pictures when you get yours.

Take care,
Jeff
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Old 07-28-2021, 07:15 AM   #11
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She is on it. I’m sorry to say but the dealers a joke. Good luck with yours and your date. Same here, send some pics when you get it. Be good.

Tom
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Old 10-12-2021, 08:50 AM   #12
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Weíre Officially Owners Now!

We picked up our 2022 Phaeton 37BH on Friday from Davis motorhome (GARV). It is absolutely beautiful and we love it already. For the most part, we only had a few minor things that needed fixing. Bill and the tech Gary at Great American RV were fantastic! The process was easy and we cannot wait for our first trip!

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Old 10-12-2021, 11:17 AM   #13
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Very nice! Thanks for sharing.
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Old 10-12-2021, 11:19 AM   #14
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Quote:
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We picked up our 2022 Phaeton 37BH on Friday from Davis motorhome (GARV). It is absolutely beautiful and we love it already. For the most part, we only had a few minor things that needed fixing. Bill and the tech Gary at Great American RV were fantastic! The process was easy and we cannot wait for our first trip!



Attachment 345868


Any issues with Davis honoring any part of the previous deal? Did they cover a free night of camping? Bill is a great guy but at the mercy of the new regime change of courseÖ
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