Hi, that is the same problem that I experienced, it took about 3 times to finally get it ok, 94 Newmar sent me a process to try, but it wouldn't correct my problem, but it is worth a try.
Well, all operations are now normal, since I followed this troubleshooting process:
1. Disconnect power to one jack by unplugging jack quick connect at jack motor.
2. Turn power on at keyboard.
3. Press "RET" and "ALL" buttons together to put system in error.
4. The buzzer should sound on the keypad and the jack lights should be blinking red and green.
5. Turn keypad off by pressing the ON button.
6. Reconnect power to disconnected jack.
7. Turn keypad on by pressing ON button.
8. Hold down the EXT button and the DRIVER and REAR buttons together for 10 seconds to run the passenger rear jack down.
9. Hold down the EXT button and the PASS and REAR buttons together for 10 seconds to run the passenger rear jack down.
10. Hold down the EXT button and the DRIVER and FRONT buttons together for 10 seconds to run the passenger front jack down.
11. Hold down the EXT button and the PASS and FRONT buttons together for 10 seconds to run the passenger front jack down.
12. Visually inspect to see that all jacks moved and went down a few inches.
13. Press release the RET and ALL buttons together to bring the jacks up.
14. All jacks will come up to full retraction and stop after a few clutches of the motor.
This sequence is really the only one available on the Atwood website, and seems to apply for most problems.
I've run them through the "retract all" and "auto" extend process two or three times this morning without a problem.
Thanks all for your help.
This is what 94Newmar sent me, try it also:
You are subscribed to the thread "Atwood electric jacks" by ginaandharol, there have been 1 post(s) to this thread, the last poster was 94-Newmar.
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Posted by: 94-Newmar
On: 05-20-2014 04:42 AM
Atwood Levelegs have no limit switch and instead utilize a timing (in seconds) along with "clutching" detection (amps/volts) to determine the full up position. Try this...
*To reset UP position timers...*
1. Press “ON”. This will shut the warning alarm off.
2. Simultaneously hold down all four direction buttons and the “All”
button. This resets the timers so controls will detect the next clutch.
3. Press “RET” and “ALL” buttons. The system is now out of error
mode and ready for normal operations
All the best,
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