I have the 2021 32SA and had the same problem with the awning closing when the door closed or the slightest bit of air passing by. As well as holes in the awning. We took it to the Tiffin Service Center in Red Bay and dropped it off. They took it to the Girard Awning shop nearby to fix...Tiffin didn't fix it for whatever reason.
We used it for a week on the way home before putting the coach in winter storage. The awning appeared to function properly (fingers crossed) we didn't get to use it much.
I asked about a remote control as well because I thought it was supposed to come with one. I never received an answer and I forgot to ask about it again.
The controls above the driver seat were the only ones which control my awning.
__________________
2021 Tiffin Allegro Open Road 32SA (V-8)
2021 Jeep Wrangler toad with Blue Ox and Patriot 3
|