Electric Steps issue

[fletcher70]

2009 Allegro Open road. My electric steps will not retract. 20 Amp fuse on front panel good. Orange light under step comes on. Any ideas?

[beaudrya786]

Hope someone comes on and gets you an answer soon. I know this question has been asked and answered on here before. Think one answer involved hitting them with a mallet or hammer

[fletcher70]

Ok all voltages good. Disconnected motor arm from step and still nothing when used lockout switch. About to pull motor and it started working. Hooked back up and works! Interesting......

[FlaSam]

Had the same issue with ours. Sprayed WD-40 on the gears above the motor, but found the plugs were the issue. Being careful where you lay near the steps, unplug the two connections, wait a few seconds, plug them back in. It has worked twice for us. I think water gets into the connection.

[fletcher70]

Ok, thanks. I will do that.