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Old 11-24-2022, 09:12 AM   #1
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Spartan Chassis
Join Date: Jan 2021
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HWH Slide Problem

2009 Allegro Bus, Curb side front slide, at the rear of this slide, the bottom moves out but the top does not move. I believe this is called an X slide with chains Repair shop wants to remove the whole rear side assembly to get a part number for the whole assembly so they can place an order to HWH, making jacks and other slides inoperable until part arrives. I am having a hard time understanding why the whole assembly has to be replaced. Has anyone else had this problem and give me some guidance? I seem to remember reading somewhere that there are nylon parts that can be ordered to repair rather than replace whole assembly. Sent an email to HWH but no answers or suggestions. Trip to Moscow Iowa is out of the question.
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Old 11-24-2022, 10:28 AM   #2
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az, did you look at the top of the slide? is the mechanism attached at that corner of the room. unless the x arm has come apart, it shoulod move the top. if it will move at all, find what is holding it. the way that mechanism is designed, if the bottom moves, unless the center if it has come apart, it should move.
i can tell you, it will be months getting as mechanism. you are welcome to call me at 602 549 3638. just not today. friday is ok.
paul maddox
i work full time for hwh corp. i do not solicit parts sales, or service work on this forum.
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Old 11-25-2022, 08:08 AM   #3
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Spartan Chassis
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Thank you for your reply and offer. I'll call your later Friday. Tag on slide: Model # 54293PA Serial # 3303.
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Old 11-26-2022, 07:50 AM   #4
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There are parts listings on the HWH web site for Tiffin coaches. That may help you identify the individual part numbers. Sounds like your repair facility isn’t diagnosing the issue, simply throwing parts at it. Can you get a second opinion somewhere else?
2015 Tiffin Phaeton 40QBH
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Old 11-27-2022, 05:59 AM   #5
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Spartan Chassis
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You are right. Working on another option right now. Thank you for your suggestion.
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hwh, problem, slide

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