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David3811 · 10-12-2017, 01:48 PM

My Phaeton has been in garaged storage since late June, other than a couple of day trips for service. I check it every couple of weeks. Today I noticed the front passenger side slide sticking out about 4 inches, more at the bottom than the top. I fired up the motorhome and tried pulling it in but it's still out about an inch and a half, still more at the bottom. Any ideas on what happened? I haven't had a chance to do much investigating, but I really don't want to extend it all the way and have it get stuck without knowing what's going on first.
Thanks!

vsheetz · 10-12-2017, 02:12 PM

Electric it hydraulic slides? Either way a first call to Tiffin would probably be a good first contact.

garykk · 10-12-2017, 03:53 PM

If Tiffin has not changed the configuration on the Phaeton, that slide is hydraulic and if it crept out, chances are a solenoid is defective or there is a leak in a line. When we first got our Phaeton, I found several fittings that were loose and or leaking a bit. Check the compartment with the hydraulic pump and solenoids, if the bottom of the compartment is wet, you have a leak. HWH makes the unit. If you don’t have a manual, you can download one online.
There are releases on the solenoids.
Perhaps give HWH a call, sometimes you are lucky and will get a good tech to walk you thru troubleshooting.

David3811 · 10-13-2017, 08:30 AM

I did call Tiffin this morning and talked to Cory. You're right Gary, he said it could be a defective solenoid or a leak that is letting air into the line causing the slide to slip out. The correction procedure is to run the slide all the way out and hold the button down for about 5 seconds, then run it back in and hold the button for another 5 seconds. That will purge the air out of the line and possibly fix the problem. It might take a few days for the slide to slip out again if it is a defective solenoid. If it is, slides and jacks are covered under a TWO year warranty. Good to know. He also said it's OK to drive to coach with the slides ALL the way out, as in if you have to move the motorhome to reach a dump drain, water hose, or power pole if you forgot to check before you parked, not that I've ever done that before

Thanks for your replies to this post, always good to know there's some tech help available when Tiffin isn't.

flywithcoop · 10-13-2017, 08:46 AM

That brings up a memory of my slide problem when I was at Red Bay. The main hyd slide was stuck all the way out. A Tiffin tech drove it to the service center bay with the slide extended and they fixed the problem.. I would have never thought you could move a rig with the slide extended.

JT-RV · 10-18-2017, 07:26 AM

For everyone's future reference . . . My bedroom slide was shifting slightly to one side while extending & the lagging side would catch up at the end of extend cycle & seal properly eventually. Tiffin slide motor synchronizing procedure: Close slide. Press & Release Extend button momentarily. Press and HOLD Retract and let motors whirl, make noise, etc until silence. Repeat 3 or 4 times. Motors should then be in-synch.

Hoping you never have this problem . . .

flywithcoop · 10-18-2017, 07:37 AM

Quote:

Originally Posted by JT-RV

For everyone's future reference . . . My bedroom slide was shifting slightly to one side while extending & the lagging side would catch up at the end of extend cycle & seal properly eventually. Tiffin slide motor synchronizing procedure: Close slide. Press & Release Extend button momentarily. Press and HOLD Retract and let motors whirl, make noise, etc until silence. Repeat 3 or 4 times. Motors should then be in-synch.

Hoping you never have this problem . . .

The hidden secret to keeping the electric slides in sync is to hold down the extend/retract button approximately 3 to 5 seconds after the motors have stopped.