Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Tiffin Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 09-28-2021, 04:39 PM   #1
Member
 
kandcbend's Avatar
 
Tiffin Owners Club
Join Date: Feb 2021
Location: Oregon
Posts: 48
Red Bay, Really??

So, we live on the west coast in southern Oregon... 4,870 miles round trip to Red Bay. I keep seeing praises for going to Red Bay for fixes and repairs. Is there any alternative for that kind of service on the west coast? We have a 2021 34PA Open Road Allegro. So far, we're not impressed with what we've found for Tiffin or Ford service on these motorhomes.
kandcbend is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 09-28-2021, 05:01 PM   #2
Senior Member


 
Tiffin Owners Club
Join Date: Sep 2020
Location: Houston, Texas
Posts: 157
Thatís a tough one. Iím with you on that. I complain about my drive from Houston. Last month I was there and my neighbors were from Oregon. Long drive. I hope someone here can give you someone closer that is reliable. Because I am typing this reply, I canít read to see if you provided your location in Cali. May be worth adding that info if not. Iím down on 3rd parties working on the coach, but truth be told I am sure there are some that exist that will provide better service than Red Bay. Iím close enough to Red Bay that Iíd rather go there if possible.
__________________
Tommy & Franci - Houston (Clear Lake), TX
2019 Allegro Red 340 33AL
2020 Jeep GC Limited-Blue Ox Avail-M&G Braking
Part Timers-Looking Fwd to being Anytimers
thegats1 is offline   Reply With Quote
Old 09-28-2021, 05:16 PM   #3
Member
 
Join Date: Jul 2020
Posts: 71
I feel the same way coming from Phoenix... As I am new to RVing I choose to come back to Red Bay if possible... I have joined the local AZ Allegro Club and hope to find good local service locations for on-going support through their feed back etc.
JimLuk is offline   Reply With Quote
Old 09-28-2021, 05:33 PM   #4
Senior Member


 
Tiffin Owners Club
Join Date: Sep 2020
Location: Houston, Texas
Posts: 157
Quote:
Originally Posted by thegats1 View Post
Thatís a tough one. Iím with you on that. I complain about my drive from Houston. Last month I was there and my neighbors were from Oregon. Long drive. I hope someone here can give you someone closer that is reliable. Because I am typing this reply, I canít read to see if you provided your location in Cali. May be worth adding that info if not. Iím down on 3rd parties working on the coach, but truth be told I am sure there are some that exist that will provide better service than Red Bay. Iím close enough to Red Bay that Iíd rather go there if possible.


Screwed that up. I see you wrote Oregon. No sure where I got Cali. I suspect there are people with good suggestions for you. Hopefully they see your post.
__________________
Tommy & Franci - Houston (Clear Lake), TX
2019 Allegro Red 340 33AL
2020 Jeep GC Limited-Blue Ox Avail-M&G Braking
Part Timers-Looking Fwd to being Anytimers
thegats1 is offline   Reply With Quote
Old 09-28-2021, 05:37 PM   #5
Senior Member
 
vettenuts's Avatar
 
Join Date: Nov 2013
Posts: 5,202
Not sure if you are under warranty, but for the chassis I would go to Brazilís in Centralia, WA. Not sure how close you they are to you.
__________________
2015 Tiffin Phaeton 40QBH
2018 Chevrolet Colorado Toad
Roadmaster Tow Setup
vettenuts is offline   Reply With Quote
Old 09-28-2021, 09:38 PM   #6
Senior Member
 
BobGed's Avatar
 
Tiffin Owners Club
Freightliner Owners Club
Join Date: Oct 2008
Location: Land of the Washoe Zephyr
Posts: 3,232
Quote:
Originally Posted by kandcbend View Post
So, we live on the west coast in southern Oregon... 4,870 miles round trip to Red Bay. I keep seeing praises for going to Red Bay for fixes and repairs. Is there any alternative for that kind of service on the west coast? We have a 2021 34PA Open Road Allegro. So far, we're not impressed with what we've found for Tiffin or Ford service on these motorhomes.
Here are a few Tiffin authorized service facilities on the west coast that can take care of warranty issues. Just be aware if parts are needed they will most likely have to come from Red Bay.

Coach Masters of Bend, Bend, OR
Martin Hveem Restoration Coaches, Redding, CA Note: They used to have a website, but at least you can get their contact info from the link posted
Affordable RV, Newcastle, CA
Phillip Hollingsworth's Family RV Service, Jackson, CA Phillip was formerly the west coast service rep for Tiffin.
__________________
Bob, Sherron & Kinsey (Goldendoodle)
2017 Tiffin Phaeton 40QBH
2014 Jeep Cherokee Limited
BobGed is offline   Reply With Quote
Old 09-28-2021, 09:43 PM   #7
Senior Member
 
BobGed's Avatar
 
Tiffin Owners Club
Freightliner Owners Club
Join Date: Oct 2008
Location: Land of the Washoe Zephyr
Posts: 3,232
Quote:
Originally Posted by JimLuk View Post
I feel the same way coming from Phoenix... As I am new to RVing I choose to come back to Red Bay if possible... I have joined the local AZ Allegro Club and hope to find good local service locations for on-going support through their feed back etc.
East Valley RV Specialists, Apache Junction, AZ They are a Tiffin authorized service facility.
__________________
Bob, Sherron & Kinsey (Goldendoodle)
2017 Tiffin Phaeton 40QBH
2014 Jeep Cherokee Limited
BobGed is offline   Reply With Quote
Old 09-28-2021, 09:43 PM   #8
Member
 
kandcbend's Avatar
 
Tiffin Owners Club
Join Date: Feb 2021
Location: Oregon
Posts: 48
Quote:
Originally Posted by thegats1 View Post
Screwed that up. I see you wrote Oregon. No sure where I got Cali. I suspect there are people with good suggestions for you. Hopefully they see your post.
Well, after I read your post I went back and edited to say Oregon... you are not going crazy after all!
kandcbend is offline   Reply With Quote
Old 10-05-2021, 03:46 PM   #9
Junior Member
 
Join Date: Nov 2019
Posts: 12
There are several reputable motor coach dealers and service centers in the Eugene/Coberg area (a lot of ex-Country Coach/Monaco/Beaver, etc. folks). If it's warranty, Tiffin has typically been pretty good about authorizing "others" to do the work. Check with Premier RV Services in Junction City for one. Marathon is also in the area and may be able to recommend someone.....
FlNewmarBob is offline   Reply With Quote
Old 10-05-2021, 04:01 PM   #10
JBL
Junior Member
 
JBL's Avatar
 
Tiffin Owners Club
Join Date: Aug 2021
Posts: 5
Not sure where you are exactly, but Martin Hveem in Redding, CA, right off I-5 is authorized warranty and repair work. Talk with Mark at (530) 244-4153
JBL is offline   Reply With Quote
Old 10-05-2021, 04:05 PM   #11
Member
 
tebeall's Avatar
 
Tiffin Owners Club
Join Date: Jul 2015
Location: Oregon Coast
Posts: 40
Red Bay, Really??

Good advice there for the Bend folks as well as Hollingsworth. I'm in the Oregon Rovers Tiffin group so we hear lots of stories about service. Good and bad. Today we were told some folks with a new Tiffin were told by Tiffin to NOT take it to RV Corral in Eugene. Heard that before. Those same folks are taking it to Coachmasters in Bend. One I have used is Oregon Motorcoach Center on Airport Rd., in Eugene. Good work and Tiffin backs them up.
__________________
Tom and Sharon Beall
2016 Tiffin Allegro Phaeton 40AH
2014 Jeep Cherokee Toadlet
tebeall is offline   Reply With Quote
Old 10-05-2021, 04:10 PM   #12
Senior Member
 
aa9zz's Avatar
 
Tiffin Owners Club
Join Date: Aug 2012
Location: Vincennes, IN
Posts: 178
Red Bay offers excellent service. I just returned from there. I have an 800 mile round trip. But, I am not sure they offer enough better service to make a 5,000 mile round trip unless you just wanted to see the country.

In itís favor, it located very near Muscle Shoals, AL. If you like music by groups from the 60ís and 70ís, that is a great and historic side trip. The cost of traveling thousands of miles though, would buy a lot of CDís with southern rock music.

Also, they just raised their service rate to $125.00 an hour.
__________________
Phil and Linda Smith, Retired University Faculty
2017 Tiffin Allegro Red 33AA FMCA #F463160
2017 Jeep Cherokee Trailhawk
aa9zz is offline   Reply With Quote
Old 10-05-2021, 04:48 PM   #13
Senior Member
 
Join Date: Aug 2007
Posts: 546
We live one state north of you and had the same driving to R.B. reservations when we had some "issues" with our, then new, 2017 Tiffin Allegro Bus. While talking to Bob Tiffin he mentioned a "newly approved" West Coast Tiffin repair facility in Redding, California.

Martin Hveem Automobile Restoration, 1526 Charles Drive, Redding, CA 96003
(530) 244-4153. He has a Website.

Bob said Martin has done classic car restoration for him for years and after pleading with him for many of those years, Martin started a sideline dedicated to Tiffin motorhomes. I have dealt with Mark and they have fixed some of the work my local RV dealer attempted and some additional recall work. They are easy to find off of I-5, have a good working relationship with Tiffin and a heck of a lot closer than Red Bay.

I didn't read the posts until AFTER I posted my comments (kind of like reading instructions). I see BobGed and JBL have already mentioned Hveem.
NorCal Hal is offline   Reply With Quote
Old 10-05-2021, 05:08 PM   #14
Member
 
Join Date: Feb 2012
Location: Rancho Bernardo, ca
Posts: 38
We bought a new 2019 RED. We live in San Diego and have it serviced at RV Specialists which is an authorized Tiffin repair facility. They have handled all our warranty work and normal maintenance.
Canít think of any reason to make the trek to Red Bay. Not like they have the market cornered on qualified service personnel.
doak125 is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Input on Bay Diesel, Red Bay, alabama GlenB MH-General Discussions & Problems 3 03-24-2017 09:12 AM
Returned to Red Bay to see my finished Allegro Red Grandcanyon Tiffin Owner's Forum 2 01-10-2015 07:52 PM
Bay Diesel Red Bay, AL Terry43 Newmar Owner's Forum 11 01-30-2014 10:01 AM
Bay Diesel Red Bay, AL Terry43 Freightliner Motorhome Chassis Forum 1 01-29-2014 06:11 PM
Really, really, really dumb question.... Nuiloa Class A Motorhome Discussions 7 05-18-2012 01:03 PM

» Featured Campgrounds

Reviews provided by


All times are GMT -6. The time now is 01:01 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2021, vBulletin Solutions, Inc.