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Old 10-30-2020, 10:16 AM   #1
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Resetting the safe - 2015 Bus 37AP

Good morning, everyone! We recently purchased a new to us 37AP Bus and canít find any information on the safe. The owners manual just says it has one - not very helpful! Is there a way to reset the safe so we can create our own code? My husband thought he knew what it was and I tried what I remembered his telling me - no luck and now, it doesnít beep when you hit the buttons. Can anyone help? TIA!
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Old 10-30-2020, 07:52 PM   #2
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Sounds like the batteries are dead. You should have received a key for it. There's a small plastic cover below the number pad that pries off to expose the lock. I think you have to get it open to reset the code. Tiffin has used a couple of different brands of safes so you need to determine what yours is and look it up on an internet search.
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Old 10-30-2020, 08:01 PM   #3
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Dan's correct. There's a small barrel key that will open the safe. I think our safe is from Stack On, but it nor the manual are with me so I can't confirm that.

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Old 10-31-2020, 02:02 PM   #4
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Went thru some of this with our 2016 Phaeton. Stack-on has been bought and if you don't have/can't get the actual serial number (supposedly on inside of door--can't open it, you may be out of luck) they can't/won't make a barrel key. Luckily, ours was locked in the open position, took the door to locksmith and had a different lock put in.
Hope someone can help you.
Call Tiffin Monday, maybe some help there.
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Old 10-31-2020, 04:36 PM   #5
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I donít have a Tiffin but my used Winnebago came with a Stack On mini safe. The dealer was clueless regarding how to open it. I called Stack On and was instructed by them to go online and download a form to request a replacement key. I had to print it and send it to them with a copy of my sales invoice and registration to prove ownership and a check for $10. When I got the key in about a week I was able to open the safe and reprogram an new PIN number.
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Old 10-31-2020, 09:07 PM   #6
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If you need the safe serial number, hopefully the PO left the Tiffin printouts on the rear closet wall. On one you should find the safe make and serial number.
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Old 10-31-2020, 09:08 PM   #7
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Went thru the same deal, but with Stack-On now Alpha-Guardian. How did they identify which key your safe had? I was told no key without a model/serial number.

My safe had a 1-2-3-4 code from the factory that woke up the digital face, but I had access to the inside and put new batteries. After that I was able to enter a new owner code. Still, was unwilling to depend on the digital lock only and no key. That is why I replaced the lock with another one with keys. If yours is dead, don't know what you can do unless you can get keys from the mfg.
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