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Old 10-26-2015, 10:34 PM   #1
BeerLover80's Avatar
Tiffin Owners Club
Join Date: May 2015
Location: Lothian, MD
Posts: 64
Step Issue

My steps won't quit extending / retracting when we open / close the door.

I've looked at past posts and the only previous issues were steps that quit working...mine won't stop.

Yes, the switch on the panel next to the door is "Off" but the step keep deploying. I've read the manual and it still won't quit.

Do I disconnect power to the motor or pull the fuse until I can get to a service department? If so, any ideas which breaker to pull?

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Old 10-27-2015, 04:19 AM   #2
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Tiffin Owners Club
Join Date: Oct 2013
Location: Tomball, TX
Posts: 64
You are more likely to get a useful response if you post the year and model of Tiffin you have.

Chuck in Houston
2015 Allegro 32CA
2014 Honda CR-V
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Old 10-27-2015, 06:49 AM   #3
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Tiffin Owners Club
Ford Super Duty Owner
Join Date: Nov 2011
Location: Long Island, NY
Posts: 154
Pull the plug that goes to the step motor and then disconnect the linkage. Push the steps in manually and put a strap to hold until you can get it repaired.
Seems like I replace a step motor every year. It is either the motor or the controller.
Easy to replace !
2012 Tiffin 34 TGA Allegro Ford V-10 22000 lb chassis
2011 Jeep Wrangler Unlimited ,Blue Ox Tow Bar, RVI 2 Brake, Tiger Trek, Safe-T-Plus
FMCA - Good Sam - Tiffin Allegro Club
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Old 10-29-2015, 06:04 PM   #4
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Join Date: Aug 2012
Location: fulltiming
Posts: 295
The entry steps are one of the biggest problem points of motorhomes.

You may have a magnetic proximity switch at the bottom of the door. Access to the wires for this switch may be gained either inside or in the front of the wheel well. Disconnect one of the wires to the switch and the steps will stop opening and closing. Just be sure to reconnect so that the steps retract before you drive off.

You will still have to get this repaired.
Bob & Joan Alexander, 2010 Tiffin Phaeton 36 QSH, 2013 Jeep Wrangler (toad)
Lobo & Juniper (woof, woof)
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Old 10-31-2015, 09:30 PM   #5
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Join Date: Mar 2009
Location: Ohio
Posts: 64
Mine did the same thing and found a blown 12volt fuse. When you have the step set to stay out 12 volts is supplied to the steps continuous .
Fuse was in front compartment outside below drivers position.
I believe was a 10 amp mini fuse
2018 Tiffin Allegro Bus 45OPP
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Old 11-01-2015, 01:06 PM   #6
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Tiffin Owners Club
Join Date: May 2015
Location: Lothian, MD
Posts: 64
So I just decided to just pull the power cord on the motor of the steps. We finally have steps that stay extended even with the door closed!

From what I can read from the Owners Manual, it looks like a wiring issue between the Door Control Switch near the entry and the motor...like a bad connection. The doors work properly, like they should, except the Door Control Switch doesn't work.
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Old 11-02-2015, 05:05 PM   #7
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Location: Elko, Nv
Posts: 1,126
My Red does that if the step light is on, so i leave it off.

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