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Old 08-28-2020, 12:13 AM   #1
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Steps

I have a 2011 pheaton , the electric steps work sometimes, have power to light they might work today but not tonight? ? Any ideas. Thanks
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Old 08-28-2020, 06:46 AM   #2
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Originally Posted by jtwimbish View Post
I have a 2011 pheaton , the electric steps work sometimes, have power to light they might work today but not tonight? ? Any ideas. Thanks
Sounds like a loose wire . Look in the DS forward power bay for a wire marked step power wire. It might be loose causing the steps to work when they want. You can check underneath the stair assenbly by removeing the access cover as well for perhaps a loose connection or bad ground wire. Click image for larger version

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Old 08-28-2020, 09:21 AM   #3
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It could also be the door plunger is sticking
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Old 08-28-2020, 11:57 AM   #4
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It could also be the door plunger is sticking


X2..or these motors can stick sometimes. Give the motor a rap or 3 with a hammer. That gave me another 8 months with the motor on a previous coach (sob).
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Old 08-28-2020, 03:22 PM   #5
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I've had 2 issues w/our steps. The first issue occurred last year where the step would not extend when the door was opened. That was resolved by spraying some WD40 in the door jamb switch and its been fine since. The second time the steps acted up was when leaving the campsite and the steps would not retract. A couple of taps on the motor seems to have resolved the issue, but planning on replacing the motor.
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Old 08-29-2020, 09:18 AM   #6
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Could be a bad ground also. Try to find where the step motor is grounded. Sometimes the connection can be semi bad. Try to get good clean metal at the attachment point if grounder to frame. Just as important as no loose power connection. Jeff

Good luck. Be sure a post your solution.
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Old 08-29-2020, 05:06 PM   #7
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steps wont fully retract

Steps seem to be working. wont retract all the way dont seem to be binding. can lift them up by hand but they fall back down.
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Old 09-01-2020, 10:35 AM   #8
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I have kwikee brand steps in my 36LA and have had to replace the step motor about every two years or so. Everything you guys have tried I have done and it has always ended needing to have a new motor installed. easy 10 to 15 minute job. Use a large blanket or tarp under the step area before doing anything as it is very easy to drop a small shaft spacer or other parts when removing the step motor. Makes it easy to find the dropped part. Last time I replaced the motor I was parked in the campground across the highway from Mesa Verde Nat Park entrance.
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Old 09-05-2020, 02:26 PM   #9
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after reading various posts on this sight I lubed all the pivot points and low and behold steps work fine. Thanks everyone.
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Old 09-07-2020, 09:56 AM   #10
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after reading various posts on this sight I lubed all the pivot points and low and behold steps work fine. Thanks everyone.

Wait a minute......

That’s not the first thing you tried. 😉

Jeff
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Old 09-07-2020, 04:02 PM   #11
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after reading various posts on this sight I lubed all the pivot points and low and behold steps work fine. Thanks everyone.
Doing that bought us a couple of months this year, but we would up replacing the motor anyway. It's sort of interesting that we never replaced the one on our Winnie; it just soldiered on without any attention. Maybe they made them better in '96 than they did in '06.
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Old 09-07-2020, 04:25 PM   #12
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Doing that bought us a couple of months this year, but we would up replacing the motor anyway. It's sort of interesting that we never replaced the one on our Winnie; it just soldiered on without any attention. Maybe they made them better in '96 than they did in '06.
Yes they did. Never had a step problem with my old '99 Winnebago adventurer for 8 years. Some Marketing Genius thought "hey we aren't selling any step motors lets redesign the motor so we can sell more".
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