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06-03-2023, 01:36 PM
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#1
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Senior Member
Tiffin Owners Club
Join Date: Apr 2022
Location: Placerville Ca.
Posts: 102
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Tiffin Parts
Am I missing something when it comes to finding certain parts for my 2018 Phaethon on Tiffins online parts Store?
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Fred & Sherry
2018 Phaethon 40IH 2014 Dragon Edition Jeep Wrangler
2018 Raptor 45 Toy hauler 2016 GMC Denali Dually Sold
2007 KZ Escalade 43 Toy Hauler 2003 Chevy Dually Sold
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06-03-2023, 03:16 PM
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#2
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Senior Member
Join Date: Jul 2020
Posts: 812
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Depends on what you’re looking for. If I don’t see it online I call. So far no issues.
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2018 Phaeton 44OH
2023 Chevy Traverse Toad
Florida
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06-03-2023, 04:01 PM
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#3
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Senior Member
Tiffin Owners Club
Join Date: Apr 2022
Location: Placerville Ca.
Posts: 102
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Thanks for the reply.
The trouble I am having is finding the part without having to scrolling through thousands of un related parts.
When I type in the search bar for any part I have been trying to find, it come up no match found. My question would be is there a way find a part like a docking light faster?
__________________
Fred & Sherry
2018 Phaethon 40IH 2014 Dragon Edition Jeep Wrangler
2018 Raptor 45 Toy hauler 2016 GMC Denali Dually Sold
2007 KZ Escalade 43 Toy Hauler 2003 Chevy Dually Sold
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06-03-2023, 05:02 PM
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#4
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Community Administrator
Tiffin Owners Club
Join Date: Sep 2013
Location: DFW, Texas
Posts: 21,151
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Their search feature leaves a lot to be desired. I've tried searching for items with a single term and nothing found. When I finally locate the item, that exact term is in the description. They may be using "tags" for their search instead of the product title so it's best to try single word searches and different words.
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2017 Phaeton 40IH XSH Maroon Coral - Power Glide Chassis with IFS
Previous '15 Tiffin Allegro RED 38QRA and '06 Itasca Sunrise 35A
'16 Jeep JKU Wrangler Sahara or '08 Honda Goldwing
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06-03-2023, 05:04 PM
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#5
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Senior Member
Tiffin Owners Club Ford Super Duty Owner
Join Date: May 2015
Posts: 1,912
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Best is to just give them a call. Their On-Line Search routine is not that robust.
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Mike and Cindy
2016 Tiffin Allegro Open Road 34PA
2018 Chevy Malibu
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06-03-2023, 05:08 PM
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#6
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Senior Member
Tiffin Owners Club
Join Date: Apr 2022
Location: Placerville Ca.
Posts: 102
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Thanks
__________________
Fred & Sherry
2018 Phaethon 40IH 2014 Dragon Edition Jeep Wrangler
2018 Raptor 45 Toy hauler 2016 GMC Denali Dually Sold
2007 KZ Escalade 43 Toy Hauler 2003 Chevy Dually Sold
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06-04-2023, 07:48 AM
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#7
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Junior Member
Join Date: Feb 2021
Location: Leesburg, GA
Posts: 29
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Tiffin Parts
I have used their Contact Me on the web site. They always ask for the last 8 of the vin so include that in your inquiry. I usually get a response back for the parts I'm looking for the same day.
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Bill & Teri w/ 3 canine friends
2018 Phaeton 40IH (TAKRTYM)
2020 Red Ford Escape Titanium Hybrid
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06-04-2023, 11:16 AM
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#8
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Senior Member
Join Date: Nov 2008
Posts: 3,642
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Be aware that their shipping cost often is more than the part cost.
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2024 KZ Durango Gold
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06-04-2023, 05:24 PM
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#9
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Senior Member
Tiffin Owners Club
Join Date: Apr 2022
Location: Placerville Ca.
Posts: 102
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I have learned that!
__________________
Fred & Sherry
2018 Phaethon 40IH 2014 Dragon Edition Jeep Wrangler
2018 Raptor 45 Toy hauler 2016 GMC Denali Dually Sold
2007 KZ Escalade 43 Toy Hauler 2003 Chevy Dually Sold
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06-05-2023, 05:29 AM
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#10
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Senior Member
Tiffin Owners Club
Join Date: Sep 2020
Location: Houston, Texas
Posts: 976
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Quote:
Originally Posted by lllkrob
Be aware that their shipping cost often is more than the part cost.
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I realize you wrote "often", and I agree with you. But a few weeks ago I ordered a replacement door for my Truma Aqua Go, and surprisingly the cost for the part was very competitive to dealers' prices and shipping was reasonable. The part was $109 and shipping was $15. I was surprised because the reverse has been true on many occasions.
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Tommy & Franci - Houston (Clear Lake), TX
2019 Allegro Red 340 33AL;2020 Jeep GC Limited
Part Timers-Looking Fwd to being Anytimers
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06-05-2023, 07:34 AM
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#11
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Senior Member
Tiffin Owners Club
Join Date: Apr 2022
Location: Placerville Ca.
Posts: 102
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Maybe they are fixing the shipping problem.
I ordered four or five items. They all could have fit in one box, they all came separately, with high shipping cost for each one. Thinking they came from each manufacturer and they all had there shipping costs.
__________________
Fred & Sherry
2018 Phaethon 40IH 2014 Dragon Edition Jeep Wrangler
2018 Raptor 45 Toy hauler 2016 GMC Denali Dually Sold
2007 KZ Escalade 43 Toy Hauler 2003 Chevy Dually Sold
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06-05-2023, 02:01 PM
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#12
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Senior Member
Join Date: Jun 2005
Location: Indiana
Posts: 1,178
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$30 dollars for shipping a fuel tank sending unit and they will try to get it out this week??? And this is Monday morning.
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2018 Phaeton 40IH
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06-05-2023, 03:54 PM
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#13
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Senior Member
Join Date: Feb 2020
Location: NY State
Posts: 3,089
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They quoted me $35 in shipping for a new windshield fan earlier today. The same fan is on Amazon for about $20 more than Tiffin's price, but with Prime I'm still ahead by $20 and I'll have it faster.
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John
1976 Southwind 28', '96 Winnie 34WK,
2006 Tiffin Allegro Bus 40QDP
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06-07-2023, 06:22 AM
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#14
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Senior Member
Join Date: Jun 2005
Location: Indiana
Posts: 1,178
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Quote:
Originally Posted by DAJO
$30 dollars for shipping a fuel tank sending unit and they will try to get it out this week??? And this is Monday morning.
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Got UPS notification part shipped next day Tuesday. Not bad
__________________
2018 Phaeton 40IH
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