East Valley has an excellent reputation. Since you didn't post your coach year, the roof rail issue only affects early 2012 through 2008 coaches. Did you check with Tiffin to see if your VIN is in the range covered by the recall?
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Roger & Mary
2017 Winnebago Navion 24V (Sold)
2014 Tiffin Phaeton 36GH (Sold)
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