Has anyone found a service center that actually knows how to repair our coaches?!! After being taken for many thousands of dollars, we found the Red Bay, Tiffin service Center for warranty ( good SAMs or like) now they are changing the policies for this work. I think they had problems getting payment from some of the company's, but not positive.
The problem I for see, is that the Rv sales company's really do not know much about our coaches. It seems like the tinker with problems on our dime.
They fix one thing and damage two other things!
I was told that Tiffin invited the company's that sell Tiffins to send their service people to Red Bay for training, but no one was interested.
When we had a problem with our wet bay sagging, Redlands truck and Rv in California, the " authorized Tiffin service center quoted us over 7,000.00 dollars to do the repair! Thankfully, we called Red Bay and found out it was covered under the Tiffin warranty! This service center was a five star service center! So what are we going to endure with a lesser repair center! I don't think Tiffin is aware of how shady it's "authorized dealers and service centers" are! Nor are they aware of how these people try to sell less than Tiffin products, when people specifically ask to see Tiffin products. I just sent a buyer to a " authorized Tiffin sales center". After i finished explaining the differences, important features and why we just bought our second Tiffin, (this time the 12 QGP bus.
They pushed Winnebago. They ended up ordering the new phaeton 45. I hope Tiffin is not loyal to these service centers, because they are not loyal to anyone but themselves. There must be a way to get honest, reliable service for our sweet coaches. I would gladly pay 200 dollars for a Red Bay Tiffin employee to handle our warranty paper work. I would pay upfront. I am in St. Louis right now and need service! The Tiffin dealer has a horrible reputation for service. There must be a better idea than Tiffin just not doing out of Tiffin warranty/ good sams type warranty work !?? I wonder if Tiffin knows about the predatory authorized sales and service they are recommending to us? I knew I was in good hands going to Red Bay. I was grateful to wait weeks because I was waiting for honest with a clue! Does anyone have any service centers that are not predatory AND have a clue as to what they are doing? Should we all write Tiffin for a compromise at the Tiffin Service center? Thanks for any thoughts. Just bought our 12 bus and need to fine tune it.
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