Community Forums

aa9zz · 09-02-2021, 02:20 PM

I am planning my first trip to Red Bay with my 2017 Allegro RED 33AA.

Who should I contact to get help with replacement of sun shades and blinds?

Does someone specialize in that in the after hours group?

Also, my DEF gauge shows 80% all the time; even when less or more than 80% is present. Is that part of the DEF issue or is it something Tiffin can fix?

Phil

deckape · 09-02-2021, 02:26 PM

Call Tiffin and ask them. Might want to get an appointment BEFORE you show up.

aa9zz · 09-02-2021, 04:18 PM

It is my understanding that Tiffin does NOT accept appointments. Am I incorrect?

Phil

lllkrob · 09-02-2021, 05:46 PM

Quote:

Originally Posted by aa9zz

It is my understanding that Tiffin does NOT accept appointments. Am I incorrect?

Phil

You are correct Tiffin is first come first served. If you don't want to wait in line you could try Bunkhouse RV 256-356-8634. They are just across from the Tiffin service center on Hospital Rd and they work by appointments.

As to the DEF gauge issue, which gauge is reading incorrectly the one on the tank or the one on the dash?

brandss · 09-03-2021, 07:00 AM

I would also like to suggest that if you don't have a list of the Tiffin employees, ex employees, that do work after hours and at their own shops, call the service number and have them email that to you. I can't think of any work you would want to have done that these guys couldn't do for you. Great group and very affordable.

We just left Red Bay after getting out HWH jacks worked on, generator service, new slide out awnings, Diamond shield removed, new headlight and driving light assemblies, and warranty paint work completed. The only thing we actually went into Tiffin for was the paint warranty work and even then, the guy fixed a spot on the front bumper, rear side of the coach, rear of the coach, and also painted the engine grill. All while doing the warranty work on the rear cap.

JohnCZ · 09-04-2021, 08:04 AM

Quote:

Originally Posted by brandss

I would also like to suggest that if you don't have a list of the Tiffin employees, ex employees, that do work after hours and at their own shops, call the service number and have them email that to you. I can't think of any work you would want to have done that these guys couldn't do for you. Great group and very affordable.

We just left Red Bay after getting out HWH jacks worked on, generator service, new slide out awnings, Diamond shield removed, new headlight and driving light assemblies, and warranty paint work completed. The only thing we actually went into Tiffin for was the paint warranty work and even then, the guy fixed a spot on the front bumper, rear side of the coach, rear of the coach, and also painted the engine grill. All while doing the warranty work on the rear cap.

Curious what the paint warranty issue was. We will be heading to RB soon for a few first year warranty work items. The main item for us is some paint drips up high on the rear cap. Hope they can do a nice job fixing this.
Sounds like you were more than happy.

brandss · 09-04-2021, 10:37 AM

Quote:

Originally Posted by JohnCZ

Curious what the paint warranty issue was. We will be heading to RB soon for a few first year warranty work items. The main item for us is some paint drips up high on the rear cap. Hope they can do a nice job fixing this.
Sounds like you were more than happy.

About a year ago I noticed a small crack in the rear crack at the top on the passenger side. New at some point I needed to address it but figured it would be out of my pocket. A week or so before heading to Red Bay I saw on facebook someone talking about the structural warranty. When in Red Bay I happen to point it out and the paint mgr came out and send it would be covered. Easy peasy. They did a great job, can't even tell it was there.

JohnCZ · 09-04-2021, 09:59 PM

That's great to hear, Scott and Deanna.

boomersooner · 09-05-2021, 04:21 AM

Here is the latest list of After Hours businesses in Red Bay.

aa9zz · 09-06-2021, 11:57 AM

Bob,

Thank you very much for your information. I have been a Newmar person for the past ten years and used to their method of making an appointment at the factory and getting the work done there.

It seems Tiffin does things a little differently, not better or not worse just differently.

I think I can now get one major issue taken care of by Tiffin and leave the rest to the after hours group.

This list is a great help and I will be calling to make appointments.

Phil

Quote:

Originally Posted by boomersooner

Here is the latest list of After Hours businesses in Red Bay.

dieseldug · 09-06-2021, 02:05 PM

Quote:

Originally Posted by aa9zz

Bob,

Thank you very much for your information. I have been a Newmar person for the past ten years and used to their method of making an appointment at the factory and getting the work done there.

It seems Tiffin does things a little differently, not better or not worse just differently.

I think I can now get one major issue taken care of by Tiffin and leave the rest to the after hours group.

This list is a great help and I will be calling to make appointments.

Phil

Eight years ago we could drive up to tiffin campground, sign in, get assigned a campsite, have Norris come around and go over our work order then wait to be called in to a bay, even if your coach was 5, 10 years old or more. Now, if you aren't there for warranty work in a nice new coach, things have changed. When reservations were suggested that was not meant for the Tiffin repairs, as they are first come-first serve, but for the other vendors who can do the work you need done. For example, if you want to go to Bay Diesel for engine maintenance, they currently have a three-four week wait for a reservation. That's just to get your oil changed. Same for some of the other vendors. Plus if you know of a specific campground you want to stay at, some take reservations so I suggest you call Tiffin campground and talk with them for info

JWA · 09-07-2021, 03:38 PM

Join Facebook page Tiffin Red Bay Roll Call page. Ton in info in files section. Outside vendor list and after hours list. Last updated 9/1/21. Even if you do not do facebook, I didn't I signed up for this. Don't want to hassle with facebook? Just sign up and never accept or solicit 'friends'.

Oucamptoo · 09-08-2021, 07:44 AM

I have a 2017 32sa has anyone had an issue with the front cap LS bond to the side wall coming loose. Mine has separated and with that the dash on the drivers side floats up and down with the movement of the coach.

HerbieHauler · 09-08-2021, 10:35 AM

Quote:

Originally Posted by JohnCZ

Curious what the paint warranty issue was. We will be heading to RB soon for a few first year warranty work items. The main item for us is some paint drips up high on the rear cap. Hope they can do a nice job fixing this.
Sounds like you were more than happy.

We are at Tiffin now, If you have paint issues, I'm telling you now to a lot atleast 30 days to get it repaired. There are folks here for paint work that have been here for 4 plus weeks... They told us to expect two weeks to get our warranty punch list complete.. No paint just minor stuff... Good luck when you come down here...