VIN Registration with Freightliner
We own a 2017 Phaeton 40AH. We took it in for warranty service and one of the issues was the flickering dash lights that our coach has. There have been posts on this forum about that issue. The service center said Freightliner knows about the issue and will contact us when a fix is available.
So we contacted Freightliner to ask about the fix. Freightliner had no information about who owns the coach with our VIN. They explained that when a coach with their chassis is purchased, the seller should fill out a form and submit it to Freightliner so that they know who to contact for a recall. They said it might take a few days for the form to be processed but we bought the coach 10 months ago!
You can call Freightliner at 800-385-4357 to determine if you are the registered ownor of your Freightliner coach. If not, they can send you a form to register. My guess is that many who purchased by a private sale are not registered.
We purchased ours through Bretz in Montana and they never registered us as the owners. To be perfectly clear, I would NEVER do business with Bretz again and I would recommend no one else deal with them.
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Robert
2017 Phaeton 40AH
2014 Honda CR-V
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