Quote:
Originally Posted by bigchick
it looks like you are 50 amp.
is it just one air conditioner that does not work on generator power? is it one a/c or both?...
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Thanks bigchick! Appreciate the questions, made me go back and try different things (still not working but I have more clarity). Below, please see the answers.
Q: it looks like you are 50 amp.
A: Yes.
Q: is it just one air conditioner that does not work on generator power? is it one a/c or both?
A: Both. They both would work at the same time before this issue. They still both work at the same time on power.
Q: does the microwave work on generator power?
A: GREAT question. NO! I do not know why I did not think to try this! Following up on this, I realized the the GFI by the door is tripped and it is not resetting. The outlets that work off of power/Gen are not working when the generator is on.
Q: what generator?
A: Cummings 5000 QD
Q: is it showing any error codes via the flashing light?
A: No
Q: does the generator motor run continuously, ie it does not shut down?
A: Yes. It does not turn off.
Q: i know you said you reset the generator circuit breakers. did you flip them all the way off and then all the way back on?
A: Yes. I did this before I posted here. Turned both of the Gens circuit breakers off and back on. After reading Wolfe10's and Tha Rooster's reply I reset all 4 breakers again (the 2 breakers for the Gen and the 2 for the A/C) both while running the generator and not running the generator.
Q: i don't know your power display but i see some things that have me a bit confused. one screen says 50 amps yet it shows 30 amps on L! and L2.
A: I am probably wrong, but I was told a while back that the load is distributed on each lead on a 50amp. (again, I do not know very much)
Q: then there is one screen that says something about load shedding. is it possible that this energy system thinks you only have a 30 amp supply and it is shedding one air conditioner? it looks like you have 2 a/c's and and a load shedding system would probably shed one if it thought you only had a 30 amp supply.
A: Perhaps but then one A/C would be working and neither are cutting on.
Q: then ii se a display that says you only have 3 volts on one leg and 7 on the other. either this is a huge error or i don't know what it is trying to say. and the final screen has the word error on it. i do not know what this screen is trying to display.
A: I see it too, but I do not know either.
Thank you for the questions and guidance!