I know you have a different coach than I but when I had problems with my steps ,same make, I found that my foot brake has a switch that controls stairs, cruise control and a power boost pump for brakes. If I lifted the foot brake up the switch would operate and open or close the steps you may have a similar switch. Some people have also had problems with the magnet that is on the door to operate the steps in or out. If you have such a switch you maybe able to adjust by turning the switch in its mount after you disconnect the plugs that are on the switch.