Boy, am I sorry to hear of your experience. You had a lot of issues of varying severity, and you experienced a difficult time getting resolution. That sucks.
I'm also surprised. I have a new Fleetwood Discovery and had a couple of minor issues, but also a a more major problem with my Full Wall Slide. Local shop was not comfortable repairing it. Fleetwood did try to convince them too, but I insisted that a problem like this requires factory service. It was not at all a hard sell--they complied rather easily.
I am not retired, and I live south of Houston, TX, so driving to their factory was not possible for me. Fleetwood sent a driver to pick up the RV. Very professional 3rd party guy who had a commercial license and knew what he was doing. Took the RV back for repairs, and I had all pleasant phone conversations during the repair.
A couple of weeks later, after replacing bedroom carpet, painting the underside of the FWS (I didn't even notice that damage--was pretty minimal), installing ramps and rollers for the long term solution, and checking off my short list of minor other things, Fleetwood sent one of the technicians who worked on my coach to deliver it back to my driveway. I appreciated that because he came with photos in-hand that showed the areas where damage was, and was able to answer all of my questions on how they repaired it.
So, while I would rather have not had the issues in the first place, I'm much happier knowing that the Fleetwood guys took care of it. There is no way that my local shop would have done such a thorough job.
I am in no way inferring that your issues weren't real. I sincerely feel your pain. I had similar crappy service from Coachmen on our prior gas Class A. It sucked, and I was never very happy with that company. I hope that your persistence paid off, and you have an RV that you are thrilled with.
I know that I do.
2013 Fleetwood Discovery 40G, Cummins ISL,Freightliner Chassis, Allison 3000.
2017 Ford F150 Lariat toad w/
Blue Ox Aventa tow bar and M&G Braking System