My daughter and her husband bought a new TT from General Rv at the Tampa show last year. They were insistent that they did not want the model at the show and were assured that was no problem as they had 4 more at the lot. Well guess what we they went to pick it up, it was the show model as they had no others of that model in their entire system, oops! They did bargain down on that unit but it was like pulling teeth. The walk-thru was done by a competent person who was obviously in a hurry until I made him slow down explaining that they were a young couple with little experience in RV's and needed a thorough explanation of every feature and function.
General had not installed the electric jack as was negotioated in the purchase and wanted them to come back to get it installed. My daughter said no, so they did sent a young man out to install it, which he did competently but he told me that he had only been at General for a week. He previously had worked at a BMW dealership but got tired of "grumpy owners", I just laughed.
Now they have had it back for small warranty items and everything was handled promptly and fixed first time around.
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1998 American Eagle
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