Bounder: Help. No hot water or refrigeration

[longbay102]

We have never travelled in a motorhome before. We're in Florida hooked up to a 50 amp service but the electric water heater doesn't work and also the fridge won't cool. The overhead air conditioners do work thankfully. Any suggestions on how to remedy this will be greatly appreciated. Reps at Samsung and Fleetwood tried to help but to no avail. We have a 2015 Fleetwood 35K if it doesn't show up below. It also our real first post but have been lurking on the site since joining and have learned a lot about our new passion.

[mel s]

Originally Posted by longbay102

We have never travelled in a motorhome before. We're in Florida hooked up to a 50 amp service but the electric water heater doesn't work and also the fridge won't cool. The overhead air conditioners do work thankfully. Any suggestions on how to remedy this will be greatly appreciated. Reps at Samsung and Fleetwood tried to help but to no avail. We have a 2015 Fleetwood 35K if it doesn't show up below. It also our real first post but have been lurking on the site since joining and have learned a lot about our new passion.

longbay102
Check and reset any tripped circuit breakers in your 120V electric panel.
Next verify that no 12V fuses are blown.
Mel
'96 Safari

[Tha_Rooster]

Originally Posted by longbay102

We have never travelled in a motorhome before. We're in Florida hooked up to a 50 amp service but the electric water heater doesn't work and also the fridge won't cool. The overhead air conditioners do work thankfully. Any suggestions on how to remedy this will be greatly appreciated. Reps at Samsung and Fleetwood tried to help but to no avail. We have a 2015 Fleetwood 35K if it doesn't show up below. It also our real first post but have been lurking on the site since joining and have learned a lot about our new passion.

Frig takes hours to cool and water heater takes awhile to heat. Is the frig on and just not cooling? Are you sure the bypass valve is in right position .

[longbay102]

Thanks Mel. The breakers are fine and I'm not sure where the 12V fuses are. Are they near the inverter?

Thanks Rooster. The fridge has been on for over 24 hours. The lights are on but temperature indicates 78F for the freezer and 80F for the fridge. The water heater has been on for the same length of time. I don't know about the by-pass.

[z3406]

I'm assuming your 35K has the residential refrigetator? If so it has a dedicated inverter and batteries to run it. I have no idea where that inverter is located thou. I'ld suggest checking the first bay behind the entry door. That is where the inverter for the older models is. These inverters usually have a/c pass thru for when the coach is connected to shore power. Only other thing I can think of is the energy management system shedding loads due to not enough amperage coming into the coach but that is a real stretch. If the lights are on in the fridge are the inside thermosts set to a cold temp or possibly turned off. Lastly did the fridge ever work before?
One other thing to check see if any of the ground fault interrupters on the electrical sockets are tripped.

[ga traveler]

Since you talked to Samsung, It follows you have a residential Refrigerator. Make sure your Inverter is on.

[longbay102]

Originally Posted by z3406

I'm assuming your 35K has the residential refrigetator? If so it has a dedicated inverter and batteries to run it. I have no idea where that inverter is located thou. I'ld suggest checking the first bay behind the entry door. That is where the inverter for the older models is. These inverters usually have a/c pass thru for when the coach is connected to shore power. Only other thing I can think of is the energy management system shedding loads due to not enough amperage coming into the coach but that is a real stretch. If the lights are on in the fridge are the inside thermosts set to a cold temp or possibly turned off. Lastly did the fridge ever work before?
One other thing to check see if any of the ground fault interrupters on the electrical sockets are tripped.

e

Yes it does have the residential refridgerator. I've located the inverter and it is in the first bay behind the the entry door. There is an on/off switch on the inverter. It's currently set to on. We have never used the fridge before. We bought the motorhome with 8600 km's on it and don't know if the previous owner used it. The fridge seems to be on as it were on the showroom floor meaning that the lights are on but no actual cooling. Do you mean the GFI's in the bathrooms? Thanks.

[z3406]

Check every GFI outlet you can find. The schematic for my 2014 shows a gfi in the refrigerator circuit

[longbay102]

Ga traveller. The Fleetwood rep said that the inverter need not be on and the Samsung rep didn't know a thing about an inverter. I've just put it on. It's the switch on the stairs I hope.

[longbay102]

Originally Posted by z3406

Check every GFI outlet you can find. The schematic for my 2014 shows a gfi in the refrigerator circuit

u

Where exactly would the GFI for the refridgerator be? Could the problem with the water heater and the refridgeration be connected?

[flaggship1]

Originally Posted by longbay102

u

Where exactly would the GFI for the refridgerator be? Could the problem with the water heater and the refridgeration be connected?

Try the bathroom.

[Jim_HiTek]

Folks, please note that the OP has mentioned the refer HAS POWER. That the lights are ON. So the only thing that could be preventing it from cooling is IN the refer itself. Like if the temp control was set to nearly off. Or if the refer is bad.

Even Samsung can ship a bad refer to a manufacturer.

To the OP: if you have lights on the refer, as you said above, that is, if the interior light comes on when you open the refer door, there's no need to search for a GFI. Though it wouldn't hurt to know where it is, in case.

[longbay102]

Originally Posted by flaggship1

Try the bathroom.

I did find one in the rear bathroom. Wasn't sure if the light should be on but plugged something into the receptacle with it off and the appliance worked.

[flaggship1]

Is this a gas / electric Hot Water Heater. If so - will it fire up on gas. Just as a check.