I have had my '06 39S for a week and we are loving it. Changed the oil in the enginer and the generator today, as well as completed the in-motion satellite installation. I had to drive to town to get a signal (too many trees at my house ). Leveled the coach and got it set and was ready to head home. When I went to retract all, the passenger rear jack did NOT retract. Wouldn't you know it, about that time, a thunder storm blew in.
I tried the emergency retract and was trying to do the manual retract ( I did not get a manual and the tip sheet on the PowerGear site I found was not very helpful ). I crawled under the coach and noticed what I thought was a small rock lodged in the cylinder keeping it from retracting ( I also had a LOT of fluid pouring from the cylinder, and a cap screw on the baseplate ). I let the jack back down some and found a burr on the cylinder. Somehow, something in the jack had caused a channel to be cut in the cylinder with a burr abaout 4 inches from the bottom. The cylinder would retract to that point, but no further. I got it removed and the jack retracted. I had to drive home with the alarm going off because the fluid level was low.
Anyone had an experience like this? I had some issues with HWH on my '05 Adventurer and they were GREAT to work with. Will I get any help when I contact PowerGear on Monday, or will I have to buy a new jack? Any help would be appreciated