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Old 11-30-2021, 12:18 PM   #1
mek
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Step Problem

2017 bounder 35k. the entry steps worked fine until we got home when they made a strange noise and now they will not come out or make any noise. Could it be a fuse ? and where would that be located. Took the motor off and did not see any teeth missing. And opened the door and the motor did not work. Maybe the controller. Need help.
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Old 11-30-2021, 12:21 PM   #2
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There’s two fuses in your BCC ( battery control center).
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Old 11-30-2021, 12:32 PM   #3
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what do they look like i saw a bunch of fuses in there and did not see any labeled for the steps ?
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Old 11-30-2021, 12:40 PM   #4
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Step Problem

Step motor and step switch


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Old 11-30-2021, 12:43 PM   #5
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'a strange noise' makes me wonder the last time all of the many hinges/joints in the steps were lubricated. If it's been a while then that would be a good thing to check also.
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Old 11-30-2021, 12:57 PM   #6
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Quote:
Originally Posted by Podivin View Post
'a strange noise' makes me wonder the last time all of the many hinges/joints in the steps were lubricated. If it's been a while then that would be a good thing to check also.
Or a motor gear that is all but stripped.
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Old 11-30-2021, 06:45 PM   #7
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Or a motor gear that is all but stripped.
Good point. I like your idea better than mine.
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Old 12-01-2021, 05:56 AM   #8
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I go with RRR. The gear in the steps is plastic. VERY common it gets stripped (the strange noise?). Itís a window motor and can be found pretty cheaply on Amazon.
This usually happens if you step on the stairs while they are in Motion and not fully out.
Also, the stairs should be lubricated monthly per the Kwikee manual.
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Old 12-05-2021, 08:55 PM   #9
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This should help.

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Old 12-07-2021, 06:58 PM   #10
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Had same problem when I owned my Bounder...ran through a check of fuses and they were fine. ended up replacing motor
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