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Old 03-20-2014, 03:36 PM   #1
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Very happy with Fleetwood support

After a complete nightmare with my previous MH manufacturer and their total lack of support, I can only express my complete satisfaction with Fleetwood. My 2 day "Shake down" trip resulted in 1 problem found with a small hairline crack in the shower. My dealer contacted Fleetwood who contacted the shower manufacturer and had a service technician come to my storage lot and fix the problem. Shower looks brand new.

Just arrived at a campground and noticed the gasket around the windshield had come loose. Contacted my dealer who contacted Fleetwood and Fleetwood said decorative piece and they had actually changed manufactures for this decorative gasket and that there was no danger of water intrusion. They also said that I could have a mobile Rv tech come out to make it look good and they would pay for it if I wanted. They are also shipping new piece to my dealer tomorrow.

So happy with Fleetwood. I just wanted to give them a shoutout.

My dealer, Southaven RV, is awesome as we'll.

Now time for a cold one.

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Old 03-20-2014, 03:40 PM   #2
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Happy to see this. Thanks for letting us know. Most of us who have FWs feel the same.

Cliff,Tallulah and Buddy ( 1999-2012 )
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Old 03-20-2014, 03:50 PM   #3
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Yes, Brian and Tammy, you have my favorite floor plan Fleetwood too!

Glad to hear it.

If I win the lottery, I'll be ordering my own brand new 35K. But, in the mean time, I'm happy to have my Storm.

Glad to hear Fleetwood is treating you right!!

Keep up the posts and pics!
[SIGPIC][/SIGPIC]Kent: 2015 Fleetwood Bounder 35K
With Ferbie (ShihTzu) Lilly (Pekingese) & Daisy (Yorkie) Memoriam: Katie, Spencer, Zoey, Susie, Angie
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Old 03-20-2014, 05:52 PM   #4
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Originally Posted by Clifftall View Post
Happy to see this. Thanks for letting us know. Most of us who have FWs feel the same.
x2 on that. I've had too notch service from Fleetwood on my Discovery 40G. This is how repeat customers are born...
2013 Fleetwood Discovery 40G, Cummins ISL,Freightliner Chassis, Allison 3000.
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Old 03-20-2014, 08:40 PM   #5
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I'm pretty happy with Fleetwood customer service too. Glad to hear you have had the same experience.
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Old 03-20-2014, 08:53 PM   #6
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as always, same here. They should put us all in a commercial or ad LOL!!
2014 Fleetwood Bounder 35k
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Old 03-20-2014, 09:12 PM   #7
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Our 2013 Bounder 33C had that moulding/gasket trim come lose in the same spot as yours. We stopped at the next gas station and got some hose tape, black, and taped it down.

The dealer fixed it up during a punch-list visit a few weeks later.
- Rich

2013 Fleetwood Bounder 33C
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Old 03-20-2014, 09:22 PM   #8
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It's nice to read positive input from time to time.
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