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Old 08-21-2018, 03:57 PM   #1
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Country Coach Owners Club
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Access to Chassis Shop, WGO/CC Junction City

There was a recent post from one of our members who was denied access to the chassis shop for coach alignment at WGO/CC in JC. Being a former Winnebago owner and a long time moderator on IRV2's Winnebago Owners forum (before the days of community moderators), I had developed a strong relationship with Bryan Funke who is the service shop manager at WGO in Forest City, IA. I reached out to Bryan for an official explanation. He, in turn, reached out to his counterpart, Doug Beaudry, who provided the following response, FWIW:


With our only alignment system now currently in manufacturing hands it is extremely difficult to get onto that alignment pit. Our plan in the beginning was to build a new pit in what we call Building 2 (Service Expansion Plans), but since that time manufacturing has taken over most of that building as well for warehouse.

I have had some conversations with customers about this subject and know there are some folks that are not happy about this fact. We do strive to be the “one stop” repair facility and this obviously is a need that we will hopefully overcome and get a Service alignment pit and system in place at some point.

I continue to work closely with our manufacturing folks and if at all possible we try and get these customers taken care of, it all depends on production schedule and timing. What manufacturing really needs is a set of lifts in that building so they can raise the coaches up for inspections and other various tasks that they are currently doing on the pit. It take about 1-2 hours to perform an alignment on a new coach, but they are having to utilize the pit to perform other tasks and inspections and a coach is taking over the pit on average for 6-8 hours.

Thank you, Doug.


So it seems it is just a matter of resources now that WGO is full bore building DP's there.
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Old 08-21-2018, 07:21 PM   #2
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I found other shops.
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Old 08-21-2018, 08:00 PM   #3
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Originally Posted by wfalch View Post
I found other shops.

No question customers will seek other sources. We were very happy with the work we had done at CC both times we were there but would have no issue going elsewhere for alignments or anything else they were unable to do.
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Old 08-22-2018, 08:42 AM   #4
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I was in a alignment shop in OR on Monday and I was the 4th Country Coach. Apparently a lot of folks feel the same way.
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Old 09-04-2018, 08:35 AM   #5
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I found Kaiser Brake and Alignment on Taylor St in Eugene Oregon to be very good. I had a Torsion Bar mounting bracket come out of the frame. These folks removed the drive axle, welded the bracket to the frame, realigned the front end and all at a reasonable price. They know alignments!
541-344-5887 talk to Jen.
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Old 09-05-2018, 06:44 AM   #6
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Originally Posted by hrw View Post
I found Kaiser Brake and Alignment on Taylor St in Eugene Oregon to be very good. ... They know alignments! 541-344-5887 talk to Jen.
Kaiser X2
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Old 09-05-2018, 08:30 AM   #7
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Sorry, should have mentioned I was at Henderson LineUp in Grants Pass
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