Quote:
Originally Posted by MarylandRich
ITR helped me diagnose a compressor problem a few months ago. They had me pull out the nozzle assembly and turn it on when out of the unit. It should spray about 2 feet. Mine only was spraying about 1 foot. Ordered a new one, and my problem was solved. I am surprised you are having so much trouble reaching them. I talked to them yesterday about some other parts that are now on the way. Try this number they have helped me many times,
1-800-993-4402
Or email orders@ITRheat.com
When it works, and it works more then not, it works very well. Keep in mind all the parts are now 20 ish years old. And need some TLC
Good luck.
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I totally agree the guys at ITR really know their stuff, sometimes they are hard to get a hold of cause they're busy, I've learned to describe what's going on then do what they suggest (no second guessing it's more expensive) their parts are pricey but their info is golden.