Community Forums

Smitty77 · 01-30-2020, 02:32 PM

Also and 03 era (04 Model Year, build Sept 2003.) with the 2000 Splendide. We repaired a few things on it, and when we had a local tech, as well as a follow-up call to Splendide support too - estimate a $500-600 price range to 'possibly' fix the unit - we moved on

!. This was I think in 2016, possibly 2015 - memory fade

!

DW liked the slightly higher capacity of the 2100xc, and we both appreciated the lower water consumption for time's we're boon docking. And, the DW feels the latest 'Wrinkle-Ator' (Her semi affectionate name for it!) did dry faster, and with a tad less wrinkles too... So, she is happy with the decision to replace vs repair...

We did also consider going to stacked front loading units, but the DW said she'd prefer to keep the cabinet space (Our coach came OEM with the cabinet above the Splendide 2000 being about 8" deep, with mirrored doors on it. This is across from the bathroom vanity for us.) We pulled the cabinet front facing and doors forward, added deeper shelves - making for a great cabinet storage space for linens, towels on two shelves, and when we lost our junk drawer's below the Norcold 1200 on the shift to the Samsung RF18 - I added two good size and easy to access storage containers on one of the shelves too... Very versatile for storage use this reclaimed space...) She did have me leave about 6" in front of the cabinet doors, so she could sit down an iron, mirror, etc.

She has no regrets on having the storage, and the 2100xc... So if she's happy, I'm happy!!

Best to all,
Smitty

RichnSue · 01-30-2020, 02:49 PM

I have a 2008 WD2100XC, last year for no reason all the lights start rapid blinking. Splendid does not know why and only suggested to replace the board.

The machine runs and completes washing and drying cycles, then unlocks the door. Clothes come out dry

It has a weird way though to get it started, I have to unplug the power cord, hold in the power on button then plug in the 120V plug to get it to work

here's a video link to see all the lights rapid flashing.

I have tried the flush thing, no change. No restrictions on the drying vent

https://photos.app.goo.gl/NG45Fand3JWUBZCB7

birdhunter · 01-30-2020, 10:44 PM

Joel,

All lights flashing rapidly are a failed board, nothing else. Believe me, that comes directly from Westland tech support. I had to pull the machine five or six times to conduct tests. The board was sent in to Westland and tested and found to be bad. I purchased a new board and it worked perfectly. Now, 8 months into the new board I'm starting to get flashing lights briefly and occasionally and I am working with the highest levels of Westland tech support. He thinks it's related to something causing frequency variations in the coach that the board doesn't like. Possibly the charger in my Freedom 458 inverter. We're still working on it. He says it's a very unusual problem. I've pointed out that there are numerous other devices in here with it CPU boards that are not affected. So I decided to ask this question of all of you.

Rich 2002 Magna

docj · 01-30-2020, 11:42 PM

Quote:

Originally Posted by birdhunter

Joel,

He thinks it's related to something causing frequency variations in the coach that the board doesn't like. Possibly the charger in my Freedom 458 inverter. We're still working on it. He says it's a very unusual problem.

Wow! That's definitely not something I've ever encountered. But I wonder about blaming it on the charger in the Freedom inverter. The charger just provides 12V to charge the batteries so it's hard to imagine how it even enters the equation. The inverter itself is bypassed, as you know, when the MH is plugged into shore power and i presume that the washer isn't on an inverter powered circuit, anyway. I can't think of anything on your side of the electric meter that could affect the line frequency.

What does seem more likely to me is that that you may have intermittent high voltage spikes being caused by a slightly loose connection somewhere in your coach. A couple of years ago my Progressive EMS kept shutting down and then resetting and the display kept insisting that there was "high voltage" on one of the legs of the circuit. The power company came out and tightened every fitting from the 7kV transformer to my pedestal. That resolved the problem. The power company technician told me that "you RVers are the only people with equipment sensitive enough to notice this sort of thing."

In your case, if, for example, there is a loose fitting in your breaker box you could get a similar situation entirely within your coach. A slightly loose connection can reduce the voltage on one leg of the circuit while the other leg of the "center tapped" circuit will show as having high voltage. I could believe that repeated high voltage spikes could damage a circuit board. Remember this is NOT a steady-state voltage situation, it is intermittent caused by small amount of corrosion pitting a slightly loose connection.

Joel (AKA docj)

Edd505 · 01-31-2020, 12:35 PM

I had flashing lights shortly after replacing the main board and I thought oh oh here we go again. Called tech support and gave them what I saw flashing (thought it was all lights) Tech support said check the vent. I did and found that during travel the exhaust hose had dropped forming a V that restricted airflow. Cleaned the lint & shortened the hose and it's been good now about a year.

birdhunter · 01-31-2020, 10:54 PM

"Wow! That's definitely not something I've ever encountered. But I wonder about blaming it on the charger in the Freedom inverter. The charger just provides 12V to charge the batteries so it's hard to imagine how it even enters the equation. The inverter itself is bypassed, as you know, when the MH is plugged into shore power and i presume that the washer isn't on an inverter powered circuit, anyway. I can't think of anything on your side of the electric meter that could affect the line frequency."

Joel, thanks for your input. It's a long story and I don't know if I buy it but involved the same symptoms. When an oscilloscope was plugged in it showed that the charger (the inverter side) was causing frequency issues. They had me kill the power to the inverter and see if the flashing still occurs. I've tried it but it's too intermittent to know for sure yet.

"What does seem more likely to me is that that you may have intermittent high voltage spikes being caused by a slightly loose connection somewhere in your coach. A couple of years ago my Progressive EMS kept shutting down and then resetting and the display kept insisting that there was "high voltage" on one of the legs of the circuit. The power company came out and tightened every fitting from the 7kV transformer to my pedestal. That resolved the problem. The power company technician told me that "you RVers are the only people with equipment sensitive enough to notice this sort of thing."

I too have a Progressive EMS, but it's not shutting down. I also have an AC feeder panel that shows voltage, current and frequency on each leg coming into the coach as and it showing no issues. When the old board the lights were flashing endlessly I measured the voltage at the outlet and inside the machine and it was steady. I have multiple other 110v devices with CPUs in this coach including the original Sharp convection microwave, a Breville toaster oven, two Samsung LED TVs, dish DVR, etc. The list is long but nothing else seems to have a problem with the voltage or the frequency but my Splendide boards in my 2100 XC. My original Splendide 802 was in there for 13 years on the same circuit before it died and that death had nothing to do with the board but with a leaking pump. The board was fine.

"In your case, if, for example, there is a loose fitting in your breaker box you could get a similar situation entirely within your coach. A slightly loose connection can reduce the voltage on one leg of the circuit while the other leg of the "center tapped" circuit will show as having high voltage. I could believe that repeated high voltage spikes could damage a circuit board. Remember this is NOT a steady-state voltage situation, it is intermittent caused by small amount of corrosion pitting a slightly loose connection."

I will check for a loose connection at the AC breaker panel on this circuit. I will note that the Breville shares the outlet with the Splendide (it is not used at the same time as the washer and there was nothing sharing that circuit when the original board went) I am sure it has a board or two and it and it has no problem. I wonder if it's a loose connection somewhere inside the Splendide. It generally occurs though on startup, when the machine has been sitting for a week but it happened last week when I hit the power button to open the door during the dry cycle to check on the clothes. All the lights flashed but only for about 20 seconds.

Rich 2002 Magna

birdhunter · 01-31-2020, 11:00 PM

Quote:

Originally Posted by Edd505

I had flashing lights shortly after replacing the main board and I thought oh oh here we go again. Called tech support and gave them what I saw flashing (thought it was all lights) Tech support said check the vent. I did and found that during travel the exhaust hose had dropped forming a V that restricted airflow. Cleaned the lint & shortened the hose and it's been good now about a year.

Are you sure it was all the lights--every single one of them--flashing rapidly? I think there may be a code (meaning a flashing light or two) for a vent. There are multiple flashing light codes on these machines if you look at the service manual, but none of them involve all the lights flashing. Anyway a plugged vent was not the problem in my case.

Rich 2002 Magna

docj · 02-01-2020, 06:40 AM

Quote:

Originally Posted by birdhunter

I will check for a loose connection at the AC breaker panel on this circuit. I will note that the Breville shares the outlet with the Splendide (it is not used at the same time as the washer and there was nothing sharing that circuit when the original board went) I am sure it has a board or two and it and it has no problem. I wonder if it's a loose connection somewhere inside the Splendide. It generally occurs though on startup, when the machine has been sitting for a week but it happened last week when I hit the power button to open the door during the dry cycle to check on the clothes. All the lights flashed but only for about 20 seconds.

Actually, where I would check for a loose connection would be between your Progressive and where the power cable enters the breaker box. The kind of high voltage spikes I'm talking about would have to result from things that affect the center tapped split-phase power coming into the MH. Once the voltage is "split" into 120V legs I'm not sure anything would cause spikes on the other leg.

Of course, since this is an intermittent phenomenon with very short spikes there's nothing that's going to detect the presence or absence of them other than a device like the Progressive or continuously watching an oscilloscope.

In fact, for us the issue started when our older, SurgeGuard EMS kept cutting off for ~3 minutes then coming back on. Since SurgeGuard's don't store their error codes, I eventually decided it was defective. So I replaced it with a Progressive. The Progressive also began shutting down for no apparent cause, but, since it stored its error code, we could see that it was due to high voltage spike.s That's why the power company technician had remarked that "no one but you RVers would ever has noticed this." That doesn't mean that the situation would have caused no problems, only that no one else would have known why.

What could possibly be the situation in your case could be a loose connection at the breaker box that might be causing similar spikes but these would be created after the power had gone through the Progressive. The fact that the other electronic devices haven't been affected doesn't really prove anything, since each one is going to have its own unique tolerance or lack thereof.

FWIW, from your previous comments it sounds as if you may have made the same wiring modification in your MH as we have done in ours. You noted that your Breville runs on the same circuit as the washer. We extended our washing machine circuit to the kitchen years ago and it also powers our Breville! It seemed silly to me to have a 20A circuit that was unused so much of the time!

Joel

Bigd9 · 02-01-2020, 07:12 AM

Actually my Splendide has a "surge protector" built in. There is a large capacitor near the circuit board that should smooth out any electrical spikes.

birdhunter · 02-01-2020, 11:18 PM

Mine has the same surge protector they all do.

Rich 2002 Magna

birdhunter · 02-01-2020, 11:20 PM

Thanks Joel. I am guessing that the splendide board has a low tolerance. Whatever it is yes, it has to be past the progressive.

Rich 2002 Magna

Edd505 · 02-02-2020, 07:32 PM

Quote:

Originally Posted by birdhunter

Are you sure it was all the lights--every single one of them--flashing rapidly? I think there may be a code (meaning a flashing light or two) for a vent. There are multiple flashing light codes on these machines if you look at the service manual, but none of them involve all the lights flashing. Anyway a plugged vent was not the problem in my case.

Rich 2002 Magna

I am not sure, I had problems twice right after I got the unit. They sent a new board once after they had me check all connections, top off & back and the other was the hose drooping restricting the exhaust.

geordi · 09-25-2021, 08:10 AM

I have now lost the main board for a second time - conveniently just after connection to only the second shore power source since installation of this current board.

I am not impressed.

I will be installing the Victron Multiplus-II inverter unit soon and will now be wiring EVERYTHING in the coach behind this unit, so that it is all protected. I have seen where my existing Victron won't accept (and switch to) incoming power until it is happy with it, such as when the generator surges with the AC coming on, the inverter will disconnect and wait until the power smooths out. Hopefully it will do the same for the washer so I don't need to replace that board AGAIN in the near future.

Bigd9 · 09-25-2021, 08:23 AM

geordi, check post #23 where I showed the Splendide built in surge protector and make sure it is installed properly. It is basically a large capacitor that smooths out electrical spikes. Have you contacted Splendide people to make sure the board is bad?