Yes the switch cover snaps off, but be careful not to break as they can be tight. Not sure about you issue, never had that problem.
First, does everything associated witht the switch work?
May want to make sure you don't have a bulb element shorted. Long shot, but have seen them do weird things.
Be sure to check all fuses on the relays. There should also be some bridge/relays in the driver side basement ceiling, depending on your coach and equipment. Also on each of the multiplex relays, there are led's that indicate each circuit is operating. Turn off everything and check all the relays/bridges and look for a lighted led. If you find one, then pull the associated fuse and see if the switch panel goes to normal.
I have also seen connections due to the 3M connectors on the duplex wires being installed wrong at the factory and wires pulling out of them. This is a hard trace, but have found at least 2 in the past. Keep us informed.
You could have a bad relay/bridge or switch panel.
Did this just happen or when stored or after dead batteries or ......
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