Congrats on the coach - I have the 2008 version and love it. The air only leveling takes some getting used as well as putting out the slides before leveling (a lot of discussions on this with many many dissenting opinions, but I learned the hard way that the owner's manual is right).
WRT the Aladdin system I have read that a lot of people have had problems with it and that it eventually died. Unfortunately it seems the company is no longer in business and there are no simple fixes
I have the Aladdin JR system and it still seems to work fine, but I rarely change the settings. Sorry, I have no idea where a reset switch would be