You will find a tremendous amount of information here and a deep talent pool.
Did you push the emergency/aux start button while trying to start the RV?
That should combine the battery banks. Assuming all the parts are up to par.
Since your steps are not acting correctly they should perk up when you hold the emergency start button down with the ignition switch turned.
If you didn't even get a grunt out of it you have battery issues or the battery cutoff switch is indeed bad. But you state the voltage at the battery is dropping to around 10 volts so the switch is not a likely culprit.
If you do not have confidence in the emergency start button working you can use a single jump start cable to connect the battery banks together.
You need to understand how to connect them carefully.
One last item. Some side radiator RV's have rear engine start switches and it is common for folks to forget to put them back in the proper positions.