Here is a link to the VIP technical support page
https://www.vipwheels.com/technical-support
scroll down and find you wheel and download the trouble shooting guide.
The smartwheel communicates to the module via the clock spring. Here is a link to the clock spring that is my rig, yours may be different.
https://www.rvchassisparts.com:8443/...is/runApp?id=5
My steering column was made by Douglas Autotech, here is a link to there site for service parts, type in 1900043 and it will let you download a service bulletin on how to change the clock spring.
Service Parts | Douglas Autotech Corporation
Sometimes its the clock spring, sometimes its the VIP module, you'll have to do some troubleshooting to figure it out.
FWIW, I've got hundreds of files and parts pages I've collected for my rig over the years. Try to help as many people as I can. Hopefully this has helped you.
Good Luck