wa8yxm.....I thought about that too, but sometimes you're better off to solve little issues on a new coach and learn what it might take to fix something when it's out of warranty. If the OP can't find a simple solution, then take it back. With my coach, the dealer was 250 miles away.
fryman62....I'm going to ask one more silly question....On my coach, the on/off switch is right next to the in/out switch. Could you have been reaching up to operate one and hit the other. Also, mine has a switch on the bottom of the forward awning arm so you can activte it from outside. If you have one there, have you tried it?
Don & Mary
2019 Newmar Dutch Star 4018
2019 Ford Raptor