If you can support the reel with the awning, you can remove the motor and cap on the end of the reel. Drill the cap and motor shaft and put a split pin or cotter pin through the hole and replace it on the reel. That fixed mine, I found pictures on IRV2 showing where people had done it before. I called Carefree and they would sell me an updated motor and drum with a $100 discount but were out of stock at the end of last month.
08 Safari Simba 30SFS, toad 13 Equinox, Stowmaster 5000, VW railbuggy, Polaris RZR, 16 ft car trailer.