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Old 12-09-2013, 09:30 AM   #1
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Join Date: Jul 2013
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Electric step malfunction

This is a puzzle...I replaced the nylon bearings in the motor (as described in a previous post) and had a perfectly performing step, but I started the RV (Monaco diplomat one step) and now the step operates backwards, i.e., the step extends when the door closes and retracts when the door opens. Plz HELP.
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Old 12-09-2013, 09:41 AM   #2
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I assume you are talking Kwikee step. Did you disconnect the leads from the motor. If so you probably reversed the leads. If you just opened the gearbox maybe the gears or lever arm is assembled backwards.
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Old 12-09-2013, 10:44 PM   #3
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I vote for the reversed leads.

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Old 12-10-2013, 03:36 AM   #4
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Originally Posted by Acker1 View Post
I vote for the reversed leads.

Me too!

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Old 12-10-2013, 06:33 AM   #5
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I did not notice the gear orientation when I reassembled with the new nylon spacers. I will remove the motor plug (which means you can not reverse the leads) and remove the cotter pin. I will try to push the step in the reverse position and reattach the step arm (if it will reach). I have been worrying about this all night and also suspected that I might have put the gear in incorrectly. thanks,,,i will advise my success or failure today.
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Old 12-10-2013, 03:50 PM   #6
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again, THANKS TO is solution from Tony at Kwikee. They have been excellent in their help on this problem ...their quote which took 5 min. and solved the problem
"Unbolt the 4 motor screws from the case of the motor and flip over the case and install the screws. then test the step assembly.
the case of the motor has two permanent magnets in the case , so you will be swapping the north pole for the south pole when you flip the case. Thank you.
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