Entry Door Exterior Latch No Working
I have a 2003 Monaco Windsor and I'm in the Portland, OR area. I'm having a problem with the exterior door latch to the entry door. The handle moves freely with no resistance at all and of course will not open the door.
The door can be opened without a problem from inside. As you can imagine, this is not a good situation since we either have to leave the door open or one of us needs to be inside the coach to open the door.
When you pull the exterior door latch, it moves all the way with NO resistance what so ever. I've removed all the screws from the edge plate, removed the interior inspection cover, removed the deadbolt interior handle, removed the interior door pull. This allowed me to spread the interior door panel far enough to get a look at the inside of the exterior door latch. There is nothing connected to either side of the latch mechanism.
I don't see anything that looks broken, no loose or hanging springs or connecting rods and haven't found and loose parts inside the door. On the top of the latch handle there is round hole, but nothing attached to it. On the bottom side of the latch, there is a small bar attached to the latch with a rivet that allows the small bar to swivel freely but I don't see anything the small swivel bar attaches to.
I don't believe the long connecting rods for the upper and lower locks have anything to do with this problem because the door latch is not connected to any of the unlock mechanism, it just freely flaps between the open and closed position and will stop anywhere you leave it.
I'm looking for advice on how to repair the exterior door latch, how to remove the old one and install a new latch, where I might find a new latch. My coach has the keyless entry system with remotes to unlock the the doors so the door lock system is equiped with that. However, remotes have not locked or unlocked the door for quite a while, but they do still lock and unlock the bay doors.
I am really hoping some of you seasoned owners can provide me with information about how to repair this issue.