Originally Posted by mcaimh
As the title says, I'm looking for your "favorite" quality Monaco warranty approved repair site in NW Washington state. I took a risk buying Holiday Rambler but was told it was no problem getting an approved facility up here (good salesman talk, eh?).
I'm just curious for the future. My rig is now in Fresno CA being repaired! Mark
We're at the NW end of the coach repair line in Sequim. I am not aware of any Monaco "approved warranty repair" businesses out this way. My coach is long out of warranty so all repairs are out of my pocket. There are a few outfits that do work up here - Peninsula RV, Eric's, and Riverside Auto (body work), all in or near Sequim.
Most of the work I hire out is done in Coburg, OR. Monaco still owns and operates the service center in Coburg. How you got referred to Fresno I'm not sure, but Monaco Coburg can do or get done locally most anything that needs doing. It's my understanding that Monaco, LLC. (i.e. New Navistar Monaco) is keeping the Coburg service center in operation for the time being even though Diesel-pusher manufacturing has been moved to Indiana.
You don't say if your warranty is a Navistar factory warranty or a purchased warranty (service contract). Navistar should have referred you to Coburg but if it's a purchased warranty they (the service contract vendor) are going to refer you to wherever they have a relationship/price agreement they deem most beneficial to them.