Community Forums

Moira · 07-17-2016, 06:55 PM

Hi there we lost power. We had 30 amp service running it through an adaptor. I had the microwave and a new led TV with a couple of lights on.

No breakers were popped in or out of the coach. I reset the breakers in the bedroom.

I shut off the batteries to make it stop cycling. I reset the breakers again and turned it back on, and the display is still cycling on and off. When the display cycles on and off, so does the bulk, ac2, inveriting, error and over current LEDs, they flash quickly.

I have a Trace 2512mc that apparently is out of business. I have no battery power or anything, please help.

moira

twinboat · 07-17-2016, 07:44 PM

Did you check for breakers or fuses on the inverter itself ?

Moira · 07-17-2016, 08:08 PM

Yes we checked, he found a cap that said 35 on it but couldn't get it off. Other than that he didn't see any cbs or fuses

twinboat · 07-17-2016, 09:10 PM

The cap is a circuit breaker that pops out when tripped.

Take a pen or pencel and see if it will push in and click. May not be tripped but worth checking.

Moira · 07-17-2016, 10:53 PM

It was tripped. My husband felt it click in but still have same indications. And the control panel on the inverter is doing the same thing. Flashing on and off display and leds.

I am in upper michigan, where can I bring this too? I thought xantrex was out of business but may have found their number. The closet service center is possibly in ontario.

Tks so much

jacwjames · 07-18-2016, 06:55 AM

Where in Upper Michigan are you?? There should be RV repair available somewhere close to you. Depending on location I would check larger cities. I know of several large RV sales/service dealers in Marquette. If on the West end you may have to drop down into Wisconsin, I know of a couple larger dealers near Wausau Wi.

twinboat · 07-18-2016, 07:19 AM

If it was tripped, maybe the batteries were run down. Run the generator and see if the flashing stops.

Moira · 07-18-2016, 07:37 PM

Thanks Jim, We were in Mackinaw. Get this, I found the number for xantrex.com! They walked me through some trouble shooting.

It appears that the transfer relay is stuck. It may have also effected the AC board. xantrex gave me the address for a xantrex service center in Marquette!

We are here now and awaiting service tomorrow morning from Superior Electric Co.. I will post their phone no. later.

Now for something really cool.
We couldn't get our slides in. Heres how to get your slides in when the sending signal is faulty.

Push the IN sw on the slide you want to retract first, then push the generator slide IN sw at the same time! bingo. They use the same hydraulic system. Is that cool or what..

Thank you guys again for all your help.

Moira

Moira · 07-18-2016, 07:57 PM

Thanks twin, The batteries were at full charge. The generator start did not do anything. We can't get any ac power through the generator or the inverter. So now we are in Marquette MI at a Xantrex service center getting a repair. The transfer relay is done. We even had to turn off both batteries because the relay kept cycling on and off.

To add more mystery, when we started the coach to drive it here, the inverter shut off by itself. When we shut off the engine, it started right back up again.

I want to thank everyone again. I will keep you posted on this issue. I don't know how I can go on a trip without you all.

Moira

Moira · 07-19-2016, 09:07 PM

Well we got fixed and this is what it was.

We had 2 150 amp cbs tripped in the engine compartment. There is a fuse/cb panel back there behind plexiglass. The tech found 2 cbs tripped. They were unmarked and he pushed them in and that was it. He had found that the inverter was not getting enough volts from the batteries. So he started looking for a dc cb.

Well it was an expensive lesson but I was glad to pay it rather than go to someone who never laid eyes on this 2512mc inverter or pay for a new board or relay.

What a nightmare. Glad thats over. Now everything is back to normal.

jacwjames · 07-20-2016, 07:13 AM

Good news, glad you got it fixed.

Was there anything wrong with the inverter????

Steve Ownby · 07-20-2016, 07:22 AM

Quote:

Originally Posted by Moira

Well we got fixed and this is what it was.

We had 2 150 amp cbs tripped in the engine compartment. There is a fuse/cb panel back there behind plexiglass. The tech found 2 cbs tripped. They were unmarked and he pushed them in and that was it. He had found that the inverter was not getting enough volts from the batteries. So he started looking for a dc cb.

Well it was an expensive lesson but I was glad to pay it rather than go to someone who never laid eyes on this 2512mc inverter or pay for a new board or relay.

What a nightmare. Glad thats over. Now everything is back to normal.

Moira,
Is you inverter a pure sine wave? The reason I ask is that the OEM inverter for your coach is a 3012. It's a modified sine wave and they don't make it in a pure sine wave.

Glad it was an easy fix.

Moira · 07-20-2016, 11:59 AM

No, I feel silly now, but live and learn...

Moira · 07-20-2016, 12:06 PM

I got a picture of the label, it's a sw2512mc. I thought it was a pure sine until now. Is it? It's also a 2500 watt instead of 3. What does that mean to me?

The tech guy liked it. He said it's better than new ones. He rebuilds old ones.