if you do a search you will find many other post of the same question and the majority of the responses from people that have gone through this is...
Don't bother with it - the stock ladders are marginally strong (at best), single use, and expensive for what you get (as you found out)
Get a collapsible ladder like the little giant or one like these.Be sure to get one that is taller than you rv with enough to spare to be able to get over the top - like 15' - so you can use it all around your rv, not just at the back !
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'11 Monaco Diplomat 43DFT RR10R pushed by a '14 Jeep Wrangler JKU. History.. 5'ers: 13 Redwood 38gk(junk!), 11 MVP Destiny, Open Range TT, Winn LeSharo, C's, popups, vans, tents...
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