Community Forums

gnlandrus · 06-28-2021, 12:33 PM

On a trip using the Mobley with no problem. Unplugged it at night and when I plugged it in the next morning , NOTHING !! No lights at all.
I have tried a new ac adapter and nothing.
Any ideas where to go for help. Searched the web with no luck and called Att and wasted a couple of hours being transferred around to all sorts of people that were absolutely no help !!
All ideas appreciated!
Thanks!!!!

ThomB · 06-28-2021, 12:46 PM

We were able to move ours into a Nighthawk Mr1100 as did many people, I believe. That may be your best bet unless you can locate a "used" Mobley someone is willing to part with. If you search the group I think there are a couple threads on the steps it takes to move the SIM.

wamcneil · 06-28-2021, 02:03 PM

Yeah, I've heard that AT&T's terms of service will allow you to take the SIM card out of it and install it in a device of similar nature to continue the service.
Cheers,
Walter

gnlandrus · 06-28-2021, 02:26 PM

Thank you guys !! I will explore this avenue!

MSHappyCampers · 06-28-2021, 04:48 PM

I too recommend going to the Nighthawk MR1100! You can just move the SIM card from the old Mobley to the MR1100.

It doubled our speed after making the change!

CountryB · 06-29-2021, 04:19 AM

I see what looks to be a couple of different models of the M1100 (or maybe its just a different description of the same item). I was looking on the Amazon site.

Is the "M1" the same as the "M1100"? Also some say 4G and some say LTE. Are these the same?

Lastly some are advertised as "unlocked" - I think that wouldn't matter if I'm using the ATT SIM card/service.

chuckbear · 06-29-2021, 08:21 AM

LTE is an older version of 4G as it was transitioning from 3G. It is not as strong as the current 4G. The M1 and M1100 are the same but there are different versions. Be sure to get at least the 4G version. True 5G is not in service yet and the current "5G" is just an upgraded version of 4G. So you can decide if you need it since it won't be available in many areas you will travel. The M1100 is a great unit and I have my Mobley sim in it now. I have also used it successfully in a number of MiFi devices with equal success. Be sure you get either an unlocked device or one that is compatible with AT&T. Chuck